IT Intern

RAMSSOL GROUP; Cyberjaya; On-site; MYR 8,900 - 18,000; Full time

Job summary

RAMSSOL GROUP in Malaysia is seeking a motivated IT Intern to gain hands-on experience in IT support, system administration, and technology-related projects. You will work closely with experienced IT professionals in a corporate setting.

The role offers exposure to hardware, software, networking, and IT operations, with guidance from supervisors and opportunities to contribute to real projects while developing practical skills for a career in IT.

Job description

Overview
We are looking for a motivated and enthusiastic IT Intern to join our team. This internship offers hands-on experience in IT support, system administration, and technology-related projects. The successful candidate will have the opportunity to work closely with experienced IT professionals while developing practical skills in a corporate environment.

Job Responsibilities

• Provide first-level technical support for hardware, software, and network-related issues.
• Assist in installing, configuring, and maintaining computers, laptops, printers, and other IT equipment.
• Support user account creation, password resets, and access management.
• Troubleshoot basic IT issues and elevate complex problems when necessary.
• Assist in software installation, updates, and system maintenance.
• Maintain IT asset inventory and documentation.
• Support network and infrastructure maintenance activities.
• Assist with data backup and recovery procedures.
• Participate in IT projects, testing, and system implementation activities.
• Ensure compliance with IT policies, procedures, and security standards.
• Perform other IT-related duties as assigned by the supervisor.

Job Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• Internship period of at least 3 months (or as required by the university).
• Basic knowledge of computer hardware, operating systems, networking, and Microsoft Office applications.
• Familiarity with Windows operating systems and basic troubleshooting techniques is an advantage.
• Strong analytical and problem-solving skills.
• Willingness to learn and adapt to new technologies.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team