Intern, Enterprise Control Testing

RBC Shared Services Malaysia Sdn Bhd; Putrajaya; On-site; MYR 11,000 - 18,000; Full time

Job summary

RBC Shared Services Malaysia Sdn Bhd in Putrajaya is offering an internship supporting the Enterprise Control Testing Team in Malaysia. The role focuses on documentation, data preparation, tracking and administrative activities to enable analysts to execute control testing efficiently.

You will assist in setting up workpapers, organizing evidence, maintaining trackers and dashboards, and supporting periodic reporting.

Qualifications

• Currently pursuing a Bachelor’s degree in accounting, Finance, Actuarial Science or other Business-related fields.
• Nice to have: Previous internship in accounting, finance, risk management, control testing or compliance.

Responsibilities

• Testing Administration Support: Prepare testing templates, document request lists, trackers and standard documentation.
• Evidence Management and Organization: Collect, label and organize evidence; perform completeness checks; maintain orderly records.
• Tracker and Dashboard Maintenance: Update status trackers, logs and dashboards; ensure timelines and ownership are current; assist periodic reporting.
• Process and Documentation Support: Update process documents and SOPs; assist in version control and archiving; help prepare meeting materials.
• Coordination and Follow-ups: Follow up with stakeholders for outstanding documents; track responses; escalate delays or gaps.
• Operational and Administrative Support: Schedule meetings; manage shared mailboxes; coordinate access requests; onboarding/offboarding.
• Quality, Confidentiality and Conduct: Follow data handling and information security requirements; ensure accuracy; raise questions when unclear.

Education

Bachelor’s degree in accounting, Finance, Actuarial Science or other Business-related fields

Job description

The incumbent will provide backend and operational support to the Enterprise Control Testing Team in Malaysia. The role focuses on documentation, data preparation, tracking, and administrative activities that enable analysts and senior analysts to execute control testing efficiently. The incumbent will report to Manager/Associate Director, ECT.

What will you do?

Testing Administration Support

• Support analysts and senior analysts by preparing testing templates, document request list, trackers, and standard documentation.
• Assist in setting up workpapers and folders in line with team structure and naming conventions.
• Ensure required documents are complete before review and flag missing or unclear items.

Evidence Management and Organization

• Collect, label, and organize evidence received from control owners and contacts.
• Perform completeness checks to confirm evidence aligns with testing requests.
• Maintain orderly and traceable records to support internal reviews and audits.

Tracker and Dashboard Maintenance

• Assist in updating status trackers, logs, and dashboards to reflect testing progress and outstanding items.
• Ensure timelines, ownership, and status fields are kept current and accurate.
• Support periodic reporting by compiling information from existing resources.

Process and Documentation Support

• Update process documents, standard operating procedures and internal guides based on instructions from the team.
• Assist in version control and document archiving to ensure materials remain current.
• Help prepare meeting materials, agendas, or summaries when required.

Coordination and Follow-ups

• Support follow-ups with stakeholders for outstanding documents or confirmations.
• Track responses and maintain clear records of communications and outcomes.
• Escalate delays or gaps to the assigned team member in a timely manner.

Operational and Administrative Support

• Assist with scheduling meetings, managing shared mailboxes, or coordinating access request where needed.
• Support onboarding or offboarding activities such as access request and checklist tracking.
• Perform other operational tasks assigned to support team delivery.

Quality, Confidentiality and Conduct

• Follow data handling, confidentiality, and information security requirements at all times.
• Maintain accuracy and consistency in all updates and documentation.
• Raise questions early when instructions are unclear or when issues are identified.

Interns are expected to be dependable, organized, and responsive during the internship period. The role requires attention to detail and the ability to follow instructions closely. Success in this role is measured by accuracy, timeliness, and reliability of support provided to the team.

Required:

Currently pursuing a Bachelor’s degree in accounting, Finance, Actuarial Science or other Business-related fields.

Nice to have:

Previous internship in accounting, finance, risk management, control testing or compliance.