Intern (Account Receivable)

FrieslandCampina group; Petaling Jaya; On-site; MYR 13,000 - 20,000; Part time

Job summary

FrieslandCampina group in Malaysia offers an Accounts Receivable Intern role within a dynamic Shared Services environment. You will support credit management, monitor payments, resolve disputes, and maintain credit data while gaining exposure to credit risk assessment and collections.

You will learn to run AR processes, analyze customer payment behavior, and liaise with internal teams to resolve issues. A 6-month internship is required.

Qualifications

• Strong numerical, analytical, and problem-solving skills.
• Good communication skills in English, both written and verbal.
• Eager to learn, proactive, and able to work independently as well as in a team.

Responsibilities

• Run Accounts Receivable processes in line with company policies and financial strategy.
• Chair meetings with OpCo and FSSC to inform, communicate and solve problems.
• Analyze customers’ financial position, credit reports and payment behavior.
• Monitor credit blocks and assess the need for actions or credit limits.
• Review customer credit limits and SAP data; manage master data for credit management.
• Contact external customers to fix deviations in overruns and arrears; perform collection calls.
• Pursue disputes, resolve complaints, and monitor progress; identify reasons for non-payment and propose action plans.

Skills

Analytical skills

Numerical ability

Problem-solving

English communication

Education

Bachelor’s Degree in Accounting/Finance or equivalent

Tools

Excel

SAP

Job description

As an Accounts Receivable Intern, you will support the Credit Management and Accounts Receivable team in monitoring customer payments, managing outstanding balances, resolving disputes, and maintaining customer credit data. You will gain hands-on exposure to credit risk assessment, collection processes, customer relationship management, and financial operations within a dynamic Shared Services environment.

Job Responsibilities:

• Run Accounts Receivable processes in line with company policies and financial strategy
• ‘Chair meetings’: inform, communicate and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).

a. Analyze customers’ financial position, credit reports, reports of credit insurance companies, payment behavior

c. Release of credit limits/overdue order blocked

• Monitoring of credit blocked
• Perform assessment on the credit blocked
• Provide proposal of provision for doubtful debts

e. Masterdata of the credit management

• Review customer credit limit form and SAP data.

f. Analysis of outstanding items of debtors about skipped or partial payments, or customer errors

• Contacting the external customer (letter, phone, email) to fix deviations in overruns and payment of arrears.

g. Perform collection call to the customer

• Contact external customer and perform a reminder on the next payment due date.
• Follow up on the overdue items

h. Pursuit of disputes

• Resolving complaints and disputes and monitoring the progress.
• Identifying reasons for non-payment and propose action plans.
• Escalating unsolved issues.

i. Pro-active role in assessing customers' payment behavior

• Analyzing structural payment behavior
• Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
• Discussing improvements with Sales and external customers

Job Requirements:

• Able to commit to a 6-month internship.
• Pursuing Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university
• Strong numerical, analytical, and problem-solving skills.
• Good communication skills in English, both written and verbal.
• Proficient in Microsoft Office applications, particularly Excel; SAP knowledge is an advantage.
• Eager to learn, proactive, and able to work independently as well as in a team environment.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

Why work with us:

An inspiring purpose

Better nutrition for the world and a good living for our farmers, now and for generations to come.

A cooperative culture

Driven by global collaboration, respect, and shared success

Space to aim higher, with autonomy and a clear focus

Your growth fuels ours

We invest in your personal and professional development through training and education.