Integrity Auditor (SDS Food / Bakery & Cafeteria Outlets and Central Outlet)

SDS Group Berhad; Johor Bahru; On-site; MYR 60,000 - 83,000; Full time

Job summary

SDS Group Berhad is seeking an Integrity Auditor for SDS Food, Bakery & Cafeteria Outlets and Central Outlet. Role involves conducting scheduled and surprise integrity audits to ensure adherence to company policies, financial controls, stock management, and operational standards across outlets.

You will identify irregularities, verify records, document findings, and follow up on corrective actions while reporting non-compliance to management to strengthen internal controls and accountability.

Qualifications

• Minimum Diploma in Business Administration, Accounting, Finance, Operations Management, or a related field.
• Equivalent relevant experience may be considered.
• Experience in internal auditing, retail operations, F&B operations, inventory control, or cash management is an advantage.

Responsibilities

• Conduct regular, scheduled, and surprise integrity audits at SDS outlets and Central Outlet.
• Verify compliance with policies, SOPs, internal controls and operational procedures.
• Record findings, supporting evidence, scores and recommendations.
• Discuss audit results with PIC and obtain acknowledgement.
• Identify irregularities and report discrepancies for investigation.
• Conduct stock counts and verify balances against system records.
• Verify cash, float and petty cash against records and reports.
• Prepare audit reports and follow up on corrective actions.

Skills

Analytical skills

Numerical ability

Problem solving

Communication

Confidentiality

Independent work

Education

Diploma in Business Administration, Accounting, Finance, Operations Management, or related field

Tools

Microsoft Excel

Google Sheets

Job description

Integrity Auditor (SDS Food / Bakery & Cafeteria Outlets and Central Outlet)

To conduct regular, scheduled, and surprise integrity audits at SDS outlets and Central Outlet to ensure compliance with company policies, SOPs, financial controls, stock management requirements, and operational standards. The role is responsible for identifying irregularities, verifying records, documenting audit findings, following up on corrective actions, and reporting non-compliance to management to strengthen internal controls and operational accountability.

2. Key Responsibilities

A. Outlet Integrity Audit

• Conduct scheduled and surprise integrity audits at assigned outlets and the Central Kitchen/Central Outlet using the approved Integrity Audit Checklist.
• Verify compliance with company policies, SOPs, internal controls, and operational procedures.
• Identify irregularities, discrepancies, potential misconduct, and weaknesses in existing controls.
• Record audit findings, supporting evidence, scores, and recommendations accurately.
• Discuss audit findings with the Person-in-Charge (PIC) and obtain acknowledgement of the audit results.
• Ensure audits are conducted objectively, consistently, and without prejudice.
• Verify cash-in-hand against the Net Collected Amount stated in the Z-Key report.
• Check float money and petty cash against the relevant account records.
• Verify the recording of cash shortages, excess amounts, and opening float declarations.
• Review sales bank-in and Cash Deposit Machine (CDM) records against outlet sales reports.
• Check supporting documents for paid-out transactions, cancelled bills, voided bills, and voided items.
• Identify unauthorised transactions and report discrepancies for further investigation.

C. Stock Count & Inventory Verification

• Conduct physical stock counts and compare actual quantities against system records.
• Verify stock balances across product categories, including cakes, gelato, buns, cooking paste, packaging, drinks, snacks, accessories, and other items.
• Identify stock shortages, excess quantities, discrepancies, and potential stock losses.
• Verify stock transfer receiving records and ensure received quantities match the system.
• Review stock take records and stock adjustment documentation.

D. Order Bill & Sales Transaction Verification

• Verify redeemed order bills against supporting receipts and collection details.
• Check closed order bills in the POS system for accuracy and completeness.
• Identify discrepancies involving order values, collection dates, redemption dates, and supporting documents.
• Report irregularities to the relevant department for investigation and corrective action.

E. E-Platform & Outlet Operations

• Verify that assigned e-platform devices are switched on according to the approved schedule.
• Check compliance with operational requirements for GrabFood, GrabMart, foodpanda, Pandamart, Shopee, and other applicable platforms.

F. Documentation & Record Keeping

• Verify that petty cash, tips, float, short/over, safety box, and change-ofshift records are updated correctly.
• Check utensils forms, stock take records, and stock adjustment documentation.
• Ensure relevant supporting documents are properly maintained and available for verification.
• Maintain complete and organised audit records for future reference.

G. Audit Reporting & Corrective Action

• Prepare and submit audit reports within the required timeline.
• Highlight critical findings, repeated non-compliance, financial discrepancies, and potential integrity risks.
• Provide practical recommendations to improve outlet controls and operational compliance.
• Follow up with outlet PICs and relevant departments on corrective and preventive actions.
• Conduct follow-up audits to verify that corrective actions have been implemented effectively.
• Escalate unresolved or serious findings to the Associate Manager and management.
• Maintain confidentiality and professionalism when handling audit findings and sensitive information.

• Minimum Diploma in Business Administration, Accounting, Finance, Operations Management, or a related field. Equivalent relevant experience may be considered.
• Experience in internal auditing, retail operations, F&B operations, inventory control, or cash management is an advantage.
• Good analytical, numerical, and problem-solving skills.
• Proficient in Microsoft Excel, Google Sheets, and report preparation.
• Able to conduct physical stock counts and verify financial and operational documents.
• Must be willing and able to travel to SDS outlets and the Central Kitchen/Central Outlet as required by the audit schedule.
• Comfortable with frequent travel between assigned locations and flexible to conduct surprise audits or follow-up visits.
• Able to work independently, objectively, and with a high level of confidentiality.
• Good communication skills and the ability to engage professionally with outlet PICs and other departments.
• Strong attention to detail, honesty, discipline, and accountability.

4. Authority & Accountability

• Request relevant records, reports, receipts, stock documents, and supporting evidence from outlet PICs and relevant departments for audit verification.
• Conduct physical verification of cash, stock, utensils, and operational records within the approved audit scope.
• Document and report suspected irregularities or policy violations.
• Recommend corrective actions and elevate significant findings to the Associate Manager.
• Maintain independence, impartiality, confidentiality, and professionalism throughout the audit process.
• Ensure all audit activities and findings are properly documented and supported by evidence. Any disciplinary action, financial adjustment, or formal investigation must follow company procedures and the appropriate management approval process.

5. Working Relationships

Internal:

• Outlet PICs and outlet staff
• Central Kitchen/Central Outlet personnel
• Store and other relevant departments

6. Expected Outcome

To strengthen internal controls, reduce financial and stock discrepancies, improve outlet accountability, ensure accurate record keeping, and support continuous improvement across SDS outlets and central facilities through consistent, effective, and objective integrity

SDS is the retail subsidiary of SDS Groups. As a Johor home-grown company, SDS Groups develop its business with three subsidiary brands including SDS, wholesale subsidiaries Top Baker and Daily’s Bakery. Top Baker and Daily’s Bakery are bakery product suppliers and wholesalers delivering delectable bread to nationwide daily. New factory launched in Seremban has begun its operation in October 2017 serving more confectioneries to Malaysians.

SDS which is well-recognized in Johor region for its quality confectionery products valuable for money and excellent customer service. Since 1987, SDS continuously invents new creations monthly to keep customer’s excitement in SDS products. Aligned with the Share, Dine, Smile motto – SDS envisions to give its valued customer the most unique and enjoyable dining experience.

SDS is the retail subsidiary of SDS Groups. As a Johor home-grown company, SDS Groups develop its business with three subsidiary brands including SDS, wholesale subsidiaries Top Baker and Daily’s Bakery. Top Baker and Daily’s Bakery are bakery product suppliers and wholesalers delivering delectable bread to nationwide daily. New factory launched in Seremban has begun its operation in October 2017 serving more confectioneries to Malaysians.

SDS which is well-recognized in Johor region for its quality confectionery products valuable for money and excellent customer service. Since 1987, SDS continuously invents new creations monthly to keep customer’s excitement in SDS products. Aligned with the Share, Dine, Smile motto – SDS envisions to give its valued customer the most unique and enjoyable dining experience.