INTEGRATED PLANNER (Supply&Demand)

Phabritek Sdn. Bhd.; Batu Kawan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Phabritek Sdn. Bhd. in Malaysia seeks an experienced planning professional to own end-to-end supply planning, Master Production Scheduling, and S&OP coordination within an EMS environment.

You will align forecasts with capacity, lead weekly supply meetings, and drive cross-functional actions across engineering, procurement, and manufacturing while maintaining ERP/MRP accuracy and data dashboards.

Qualifications

• Bachelor's degree or above; Industrial Engineering, Supply Chain Management, or STEM background preferred.
• 5+ years of planning experience (PMC, production planning, supply chain planning) in Electronics Manufacturing Services (EMS). End-to-end planning experience strongly preferred.
• Proficiency in ERP system logic (SAP PP/MM module experience preferred); hands-on capability in MRP runs and parameter tuning.
• Strong data analysis skills; able to extract key conflicts from large volumes of WIP and order data.
• Customer-facing communication experience— comfortable presenting delivery status, risks, and recovery plans directly to external customers; English proficiency required for written and verbal customer reviews.
• Proficient in Mandarin with the ability to effectively communicate with China stakeholders is an advantage.

Responsibilities

• Own the rolling 3–6 month Master Production Schedule (MPS) across end-to-end production.
• Match forecasts and orders to capacity and output executable plans.
• Allocate capacity across engineering, NPI, and mixed high-volume production to balance urgency and efficiency.
• Serve as the operations interface in S&OP; provide Available-to-Promise (ATP) recommendations based on status.
• Lead weekly supply meetings and drive cross-functional action plans.
• Monitor WIP levels and flow efficiency at key nodes; develop stocking strategies for long lead-time materials.
• Establish early-warning mechanisms for slow-moving and aged WIP.
• Act as primary planning counterpart to customers on delivery matters; conduct monthly reviews with deviations and recovery timelines.
• Coordinate with customer service/sales to align messaging and actions until closure.
• Maintain ERP/MRP planning parameters and build data visualization reports to identify trend issues and drive automation.

Skills

Data analysis

Customer communication

English proficiency

Mandarin language

Education

Bachelor's degree

Tools

SAP PP/MM

Job description

1. End-to-End Supply Planning & Master Scheduling (MPS)

Own the rolling 3–6 month Master Production Schedule (MPS), covering infront-end, back-end assembly and test (including outsourced), and final finished-goods assembly across the full flow.

Match sales forecasts, customer orders, and capacity status (equipment, labor, process windows) to identify supply gaps, bottleneck operations, and load imbalances; output executable input and output plans.

Allocate capacity resources rationally across engineering lots, New Product Introduction (NPI), and mixed high-volume production, balancing delivery urgency with manufacturing efficiency.

2. Full-Chain Inventory & WIP Control

Monitor work-in-progress (WIP) levels and flow efficiency at key nodes.

Develop stocking strategies for long lead-time materials, critical consumables, and outsourced capacity, balancing inventory turnover targets against supply continuity.

Establish early-warning mechanisms for slow-moving and aged WIP.

3. Sales & Operations Coordination and Delivery Commitments

Serve as the operations-side interface in the S&OP (Sales & Operations Planning) process; provide Available-to-Promise (ATP)recommendations and alternatives based on capacity and material status.

When major supply disruptions occur (equipment failures, material shortages, quality events), rapidly lead recovery planning, assess impact on customer orders, and partner with customer service/sales to manage customer expectations.

Lead weekly supply meetings; deliver clear "demand vs. supply" comparative analysis and drive manufacturing, engineering, and procurement teams to execute action plans.

4. Regular Customer Delivery Communication

Serve as the primary planning counterpart to customerson delivery matters — conduct regular (monthly and as-needed) delivery progress reviews covering committed vs. actual performance, shipment milestones, and any deviations with root-cause explanations and recovery timelines.

Capture customer feedback, forecast updates, and priority changes from these engagements and feed them back into the MPS and S&OP cycle, ensuring customer expectations and internal planning assumptions stay aligned.

Coordinate with customer service/sales to prepare review materials, align on messaging, and follow up on action items until closure.

5. Data-Driven Planning & System Optimization

Maintain accuracy of planning parameters (lead times, lot-sizing rules, safety stock) in ERP/MRP systems, ensuring system logic reflects physical reality.

Build planning visualization reports using data analysis tools (advanced Excel, SQL, BI dashboards) to proactively identify trend issues rather than react passively.

Participate in planning digitalization projects; drive automation and intelligence upgrades of scheduling logic to reduce reliance on manual Excel work.

Job Requirements

1. Bachelor's degree or above; Industrial Engineering, Supply Chain Management, or STEM background preferred.

2. 5+ yearsof planning experience (PMC, production planning, supply chain planning) in Electronics Manufacturing Services (EMS). End-to-end planning experience strongly preferred.

3. Proficiency in ERP system logic (SAP PP/MM module experience preferred); hands-on capability in MRP runs and parameter tuning.

4. Strong data analysis skills; able to extract key conflicts from large volumes of WIP and order data.

5. Customer-facing communication experience— comfortable presenting delivery status, risks, and recovery plans directly to external customers; English proficiency required for written and verbal customer reviews.

6. Proficient in Mandarin with the ability to effectively communicate with China stakeholdersis an advantage.