Supply Chain Planner III

NCS Global Technology Sdn. Bhd.; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Job summary

NCS Global Technology Sdn. Bhd. in Penang is seeking a seasoned Component Supply Planner to proactively manage shortages, perform supply-demand analyses and coordinate cross-functional mitigation actions.

You will work with ERP systems like E2open, Oracle Order Management and Oracle Agile to ensure accurate planning and visibility. The role requires 7–10 years in component planning, strong data analysis, Excel skills and the ability to balance multiple priorities in a dynamic environment.

Qualifications

• Bachelor's degree in business, economics with knowledge in supply chain management, Operations, Industrial Engineering, Business Analytics or a related discipline.
• 7-10 years of relevant experience in component supply planning, material planning, supply-demand planning, procurement planning or shortage management.
• Strong knowledge of printheads, batteries, accessories, memory, mechanical and electromechanical components, as applicable, is a plus. This role would require support for capacity planning and risk mitigation.
• Knowledge with planning/ERP system E2open, Oracle Order Management and Oracle Agile. Candidates must be able to describe practical workflows or planning activities performed in these systems.
• Strong understanding of supply-demand balancing, purchase orders, inventory availability, lead times, supplier commitments and material constraints.
• Proficiency in Microsoft Excel, including data analysis, lookups, pivot tables and reporting.
• Strong analytical, problem-solving, follow-up and stakeholder-communication skills.
• Ability to manage multiple priorities, investigate data discrepancies and work effectively in a changing environment.

Responsibilities

• Proactively identify and resolve component shortages and assess supply interruptions.
• Perform supply-demand gap analysis and determine projected shortage dates and quantities.
• Develop recovery scenarios and allocation recommendations; coordinate mitigation actions with category manager, suppliers and contract manufacturing partners.
• Maintain accurate shortage trackers, action logs, escalation summaries, and recovery commitments.
• Design and execute end-to-end component level planning and fulfillment performance; set continuous improvement targets.
• Monitor supplier lead times, capacity constraints, single-source exposure and demand changes.
• Analyze and plan safety stock and supply coverage in line with policies.
• Collaborate with CSP leadership, Demand Planning and Procurement to balance risk and inventory.

Skills

Supply chain analytics

Stakeholder communication

Problem solving

Data-driven decision making

Multi-priority management

Education

Bachelor's degree in business/economics or related field

Tools

E2open

Oracle Order Management

Oracle Agile

Microsoft Excel

Job description

1. Component Supply Planning and Shortage Management

• Proactively identify and resolve component shortages through identifying material shortages, demand upside, constrained components, and potential supply interruptions.
• Perform supply-demand gap analysis and determine projected shortage dates, quantities and business impact.
• Develop recovery scenarios and allocation recommendations; coordinate mitigation actions with category manager, global supply planning team, suppliers and Tier 1 / contract manufacturing partners.
• Maintain accurate shortage trackers, action logs, escalation summaries, and recovery commitments.

2. Proactive Supply and Capacity Planning

• Design and execute end to end component level planning and fulfillment performance and set continuous improvement targets thru long range planning.
• Monitor supplier lead times, capacity constraints, single-source exposure and demand changes.
• Analyze and plan flexibility inventory buffers, reorder points (ROP), safety stock and supply coverage in line with approved policies.
• Identify opportunities to improve supply flexibility while balancing inventory, collaborate with category manager on supplier working capital, and obsolescence risks.

3. Systems, Analytics and Data Integrity

• Knowledge and experience in using Power BI, E2open, Oracle Order Management, and Oracle Agile to support component planning, order visibility, supply analysis, and data validation.
• Data sensing and ability to investigate data discrepancies, document root causes, and coordinate corrective actions with system owners.
• Develop and maintain standardized reports, planning trackers, performance metrics via PowerBI dashboards, over manual tracker.
• Reduce manual reporting and improve planning accuracy through repeatable, data-driven processes.

4. Cross-Functional Collaboration

• Work closely with CSP leadership, Demand Planning, Product / Business Unit teams, Procurement, Supplier Management and Tier 1 / contract manufacturing partners, build a synchronize approach.
• Ability to identify the right timing to communicate supply risks, recovery plans, assumptions and decision requirements clearly and in a timely manner.
• Drive follow-through on actions, commitments and escalation deadlines.
• Lead in regular supply demand reviews, shortage meetings, and forward-capacity planning discussions.

5. Continuous Improvement, Automation and AI

• Identify opportunities to automate repetitive planning, reconciliation, reporting and exception-management activities.
• Contribute to digital transformation, predictive analytics, AI or Agentic AI projects related to supply chain planning.
• Help define business requirements, test solutions, validate output, and measure business benefits.
• Apply appropriate data governance, validation and human oversight when using AI-generated insights or recommendations.

Key Qualifications & Skills:

• Bachelor's degree in business, economics with knowledge in supply chain management, Operations, Industrial Engineering, Business Analytics or a related discipline.
• 7-10 years of relevant experience in component supply planning, material planning, supply-demand planning, procurement planning or shortage management.
• Strong knowledge of printheads, batteries, accessories, memory, mechanical and electromechanical components, as applicable, is a plus. This role would require support for capacity planning and risk mitigation.
• Knowledge with planning/ERP system E2open, Oracle Order Management and Oracle Agile. Candidates must be able to describe practical workflows or planning activities performed in these systems.
• Strong understanding of supply-demand balancing, purchase orders, inventory availability, lead times, supplier commitments and material constraints.
• Proficiency in Microsoft Excel, including data analysis, lookups, pivot tables and reporting.
• Strong analytical, problem-solving, follow-up and stakeholder-communication skills.
• Ability to manage multiple priorities, investigate data discrepancies and work effectively in a changing environment.