Installation and Service Maintenance Technician (Multiple Location)

LG Electronics (M) Sdn. Bhd.; Johor Bahru; On-site; MYR 33,000 - 51,000; Full time

Job summary

LG Electronics (M) Sdn. Bhd. in Malaysia is seeking a Maintenance Technician to install, service, troubleshoot, and repair home appliances at customers' locations and perform preventive maintenance to ensure product performance.

The role requires willingness to travel within the assigned territory and to attend service calls with strong safety compliance and customer service focus. You will educate customers on product usage, complete service reports, and collaborate with internal teams to meet

Qualifications

• 2-3 years of experience in home appliance installation and after-sales service maintenance.
• Technical Certificate/SKM/Diploma in Electrical, Electronic, Mechanical, or related field is an added advantage.
• Fresh graduates with relevant technical qualifications are encouraged to apply.
• Technical knowledge of electrical and home appliances.
• Valid Class D and E driving licenses; GDL license may be required.

Responsibilities

• Install, service, troubleshoot, and repair home appliances at customer locations.
• Attend service calls and customer appointments within the assigned territory while meeting productivity and service KPIs.
• Educate customers on product usage and basic maintenance.
• Complete service reports and update job status accurately in the system.
• Ensure all work is carried out safely and in compliance with company procedures.
• Deliver professional customer service and achieve service quality targets.

Skills

Electrical knowledge

Mechanical knowledge

Customer service

Education

Technical Diploma

Job description

Installation and Service Maintenance Technician (Multiple Location)

Install, service, troubleshoot, and repair home appliances at customer locations. Perform preventive maintenance and technical inspections to ensure product performance, diagnose faults, and carry out repairs according to company standards.

Key responsibilities

Install, service, troubleshoot, and repair home appliances at customer locations.

Perform preventive maintenance and technical inspections to ensure product performance.

Attend service calls and customer appointments within the assigned territory while meeting productivity and service KPIs.

Diagnose faults and carry out repairs according to company standards.

Educate customers on product usage and basic maintenance.

Complete service reports and update job status accurately in the system.

Ensure all work is carried out safely and in compliance with company procedures.

Deliver professional customer service and achieve service quality targets.

Manage and safeguard tools, equipment, spare parts, and company assets assigned for daily operations.

Coordinate with relevant teams and internal stakeholders to ensure timely service delivery.

Maintain high standards of customer satisfaction through professional communication and quality workmanship.

Support ad hoc technical assignments, product campaigns, or improvement initiatives as assigned by management.

Requirements:

Minimum 2-3 years of experience in home appliance installation and after-sales service maintenance.

Technical Certificate/SKM/Diploma in Electrical, Electronic, Mechanical, or related field is an added advantage.

Fresh graduates with relevant technical qualifications are encouraged to apply.

Technical knowledge of electrical and home appliances.

Possess a valid class D and E driving license.

Possess a valid GDL license.

Able to travel and work independently.

Good communication and customer service skills.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Maintenance Technician?
• Which of the following types of qualifications do you have?
• Do you have demonstrated experience diagnosing & repairing mechanical faults?
• Do you have a valid Malaysian driver's licence?
• How many years of Team Coordination experience do you have?
• How much notice are you required to give your current employer?

Consumer Electronics Manufacturing 101-1,000 employees

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.

With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.

With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.

What can I earn as a Maintenance Technician