Inspection Coordinator

DNV; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

DNV in Kuala Lumpur is seeking a dedicated coordinator to manage client and assignment coordination, ensuring responsive, customer-focused service and proper scope confirmation.

You will coordinate local and international inspection activities, onboard inspectors, and maintain accurate records in DNV systems, while ensuring safety and compliance.

The role involves commercial control, project execution, and continuous improvement across governance, HSE, and data quality.

Qualifications

• Experience in client coordination and service delivery.
• Ability to review scope, location, schedule, safety and commercial requirements.

Responsibilities

• Act as first contact for clients, vendors, inspectors and internal stakeholders, delivering professional, customer-focused service.
• Coordinate inspection requests: scope, schedule, location, competence, reporting, safety and commercial requirements.
• Coordinate local and international inspection activities and keep stakeholders informed of progress, risks and delays.
• Prepare work assignments covering references, location, scope, schedule, mobilization, safety, budget, and deliverables.
• Identify and propose suitable inspectors based on requirements, availability and profitability.
• Onboard and validate new freelance inspectors with technical reviewers and approvals.
• Maintain inspector records and manage inspection stamps where applicable.
• Ensure timely distribution of deliverables and complete project documentation.
• Prepare proposals, quotations, and service agreements; support rate discussions within authority.
• Monitor budgets, WIP, AR and project financial performance; follow up as needed.
• Verify time, expenses, claims and requisitions per contracts; check billing and cost records.

Job description

Key Responsibilities :

Client and assignment coordination

• Act as the first point of contact for clients, vendors, inspectors and relevant internal stakeholders, representing DNV professionally and delivering responsive, customer-focused service.

• Acknowledge and review requests for inspection, clarify scope, location, schedule, competence, reporting, safety and commercial requirements, and confirm that the requested service is covered by an approved agreement.

• Coordinate local and international inspection activities, including inter-office resource requests, and keep stakeholders informed of progress, changes, risks and delays.

• Prepare complete work assignments covering job references, inspection location, scope, schedule, mobilization, safety requirements, budgeted time and deliverable expectations.

Resource and subcontractor management

• Identify and propose competent, approved and commercially suitable inspectors based on client requirements, technical competence, availability, location and project profitability.

• Coordinate onboarding, technical validation, approval and activation of new freelance inspectors with the relevant technical reviewers, approvers and super users.

• Maintain accurate inspector records and coordinate the issuance, tracking, and return of DNV inspection stamps where applicable.

• Confirm inspector availability, agreed rates, contractual readiness, required inductions, permits and mobilization arrangements before work begins.

Project execution and deliverables

• Create and maintain projects, assignments, schedules, events, client contract references, inspector rates and supporting records in iInspect2 and other approved DNV systems.

• Monitor inspection events and milestones, proactively follow up on field activities and expedite reports and support documents within contractual timelines.

• Review inspection reports and deliverables for completeness, clarity and compliance with DNV and client requirements; coordinate technical review when required and complete report grading.

• Ensure controlled, timely distribution of approved deliverables and maintain complete, traceable project documentation.

Commercial and financial control

• Prepare proposals, quotations, tender inputs, service agreements, inspector CVs and other supporting documentation for client opportunities and projects.

• Support rate and commercial discussions with clients, inspectors and subcontractors within delegated authority and **escalate exceptions for approval**.

• Monitor budgets, bookings, Work in Progress, Accounts Receivable, Operational Gross Margin and overall project financial performance; initiate timely follow-up where action is required.

• Verify and approve time, expenses, claims and requisitions in line with contracts and DNV procedures, and check generated billing and cost records for accuracy.

• Prepare billing instructions and supporting documentation; coordinate with Finance on invoices, supplier payments, intercompany charges and overdue receivables.

Governance, HSE and improvement

• Ensuring assignments are delivered in accordance with applicable laws, client requirements, DNV policies, the Code of Conduct, quality standards, ethical requirements and internal procedures.

• Confirm that preliminary safety information, site hazards, PPE and induction requirements are identified and communicated before mobilization.

• Maintain data quality and document control across CRM, iInspect2, Synergy Life, Basware and other approved systems relevant to the role.

• Identify and implement practical process improvements that strengthen efficiency, service quality, compliance and customer satisfaction.