Inside Sales Support Representative

Adecco; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Adecco is seeking an Inside Sales Support Representative in Malaysia to improve sales productivity by enabling sellers, coordinating with Product, supply chain, logistics, and marketing, and engaging with external partners.

The role focuses on enabling processes, maintaining quality, and driving improvements across sales operations in a fast-paced IT environment. Kuala Lumpur preference applies.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3–5 years’ experience in inside sales or sales operations.
• Ability to carry out tasks under minimal supervision.
• Strong presentation, communication, and interpersonal skills.
• Comfortable working in a fast-paced environment.
• Proficiency in MS Office Suite and Excel.
• Experience with CRM, Salesforce, and D365.
• Preferably IT company background in Kuala Lumpur, Malaysia.

Responsibilities

• Supports quotation/pricing requests and prioritizes with multiple stakeholders in IT products.
• Monitors quality, accuracy and process consistency in sales operations planning.
• Develops and maintains internal support processes for sellers and partners.
• Coordinates planning activities with other stakeholding functions and deep dives.
• Contributes to continuous process and experience improvement.
• Provides content for enablement related to processes and partner operations.
• Builds internal relationships with key employees.
• Participates in group activity to develop and drive process enhancements.
• May operate on a multi-country basis.

Skills

Inside sales

Sales operations

Presentation

Communication

Interpersonal skills

Education

Bachelor's Degree

Tools

CRM

Salesforce

D365

MS Office

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Inside Sales Support Representative is responsible for improving sales productivity and efficiency by supporting Sellers through enablement, operations, and post sales activities. This person will equip the sales team and external business partners with Lenovo resources, tools, and processes. The Inside Sales Support Representative will engage with various teams, including Product, supply chain, logistics, marketing, communities, and external agencies, working together to improve the overall partner experience.

Key Responsibilities:

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
• Provides content for enablement related to processes and partner operations
• Builds peer support and strong internal-company relationships with other key employees
• Participate in group activity to develop and drive for process enhancement
• May operate on a multi-country basis.

Qualifications:

• Bachelor’s Degree or equivalent experience
• 3-5 years’ experience in inside sales orsales operations
• Ability to carry out tasks under minimal supervision
• Strong presentation, communication, and interpersonal skills
• Comfortable working in a fast-paced environment
• Proficiency in MS Office Suite and Excel
• Experience with operational tools(CRM, Salesforce,D365)
• Preferably in IT company background Kuala Lumpur, Malaysia