Inside Sales Representative (IT / Tech)

Workle Recruitment Agency; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking an Inside Sales Representative to drive pipeline growth, qualify inbound leads, and conduct outbound prospecting. The role focuses on transactional cloud sales and setting meetings for the Business Development team in a fast-paced tech environment.

The ideal candidate has at least 2 years in Inside Sales/SDR/BDR roles, a degree in Business/Marketing/IT, and experience with CRM systems to manage opportunities and CRM activity.

Qualifications

• Diploma or Bachelor’s in Business/Marketing/IT.
• Minimum 2 years in Inside Sales/SDR/BDR/Telesales/B2B tech sales.
• Experience with CRM systems (Salesforce/HubSpot/Zoho or MS Dynamics).

Responsibilities

• Qualify inbound and marketing leads per the qualification framework.
• Respond promptly to inquiries within defined SLA.
• Conduct outbound prospecting via phone, email, LinkedIn and more to generate opportunities.
• Build prospect pipelines in Web3, Internet, Gaming, FinTech, and Enterprise sectors.
• Schedule qualified meetings for the Business Development team with complete data.
• Manage cloud sales opportunities from quotation through closing.
• Maintain accurate CRM records and activity updates.
• Coordinate with Solution Architects, TAMs, Marketing, and BD teams for smooth handover.

Skills

Prospecting

Lead qualification

Communication

Education

Degree in Business/IT

Tools

CRM platforms

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Inside Sales Representative is responsible for generating qualified sales opportunities through inbound lead qualification, outbound prospecting, and transactional sales. This role focuses on driving pipeline growth, booking qualified meetings for the Business Development team, and closing smaller cloud service opportunities. And is a KPI-driven sales role suited for candidates who enjoy prospecting, engaging customers, and working in a fast-paced cloud technology environment.

Qualify inbound and marketing-generated leads according to the company's lead qualification framework.

Respond promptly to customer enquiries while meeting defined SLA response times.

Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate new business opportunities.

Build prospect pipelines within industries such as Web3, Internet, Gaming, FinTech, and Enterprise.

Schedule qualified meetings for the Business Development team with complete customer information.

Manage transactional cloud sales opportunities from quotation through closing.

Maintain accurate CRM records, sales activities, and opportunity updates.

Coordinate with Solution Architects, Technical Account Managers, Marketing, and Business Development teams to ensure smooth lead handover and sales execution.

Job Requirements:

Diploma or Bachelor's Degree in: Business / Marketing / Information Technology

Minimum 2 years of Inside Sales, Sales Development Representative (SDR), Business Development Representative (BDR), Telesales, or B2B Technology Sales experience.

Technical Skills

CRM systems (Salesforce, HubSpot, Zoho, Microsoft Dynamics or similar)

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