Inside Sales & Customer Care Executive

Rentokil Initial plc; Shah Alam; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary

Incentives and rewarding incentive结构

Full product training

Career progression opportunities

Insurance plans (Surgical & Hospital)

Staff purchase plans

Job summary

Rentokil Initial plc is seeking a motivated Customer Care Executive (Indoor Sales) to join our team in Shah Alam. You will nurture existing client relationships while using your sales skills to win new business in your territory.

You will receive comprehensive product training, an attractive base salary with incentives, and opportunities for career progression within a supportive, performance-driven environment.

Qualifications

• Diploma in a related discipline with proven customer care experience.
• Excellent communication skills and ability to converse on the phone.
• Multilingual abilities in English and Bahasa Malaysia are desirable.
• Strong sales mindset with KPI focus.

Responsibilities

• Build on existing client relationships and renewals.
• Provide excellent after-sales service and regular communication with customers.
• Collaborate with team to meet customer expectations.
• Conduct outbound calls for renewals, cycle calls, and up selling/cross selling.
• Assist in collections when needed.

Skills

Communication skills

Call centre experience

Multilingual English/Bahasa Malaysia

Education

Diploma in related discipline

Job description

Rentokil Initial plc is seeking a motivated Customer Care Executive (Indoor Sales) to join our team in Shah Alam. You will nurture existing client relationships while using your sales skills to win new business in your territory.

You will receive comprehensive product training, an attractive base salary with incentives, and opportunities for career progression within a supportive, performance-driven environment.