Infrastructure Engineer – Cloud & On-Prem Uptime

Mission Consultancy Services Sdn. Bhd.

Kuala Lumpur

On-site

MYR 100,000 - 167,000

Full time

2 days ago

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Job summary

Mission Consultancy Services Sdn. Bhd. is seeking an Infrastructure Engineer to design, build, and maintain our foundational computing platform, network architecture, and on-premises or cloud environments powering our applications.

The role emphasizes DevOps familiarity, high availability, scalability, security, and zero-downtime operations for development and production teams. You will work across server, network, and cloud components, perform backups, monitor systems, manage patches and

Qualifications

Professional Certificate / Diploma / Degree in Information Technology.
Minimum 3 years in network and server troubleshooting / support; financial services experience is a plus.
For senior position, at least 3 years' experience supervising or team-led capacity with Infrastructure and Networks.
Knowledgeable in Linux OS (RedHat), Windows Server OS, Server Virtualization, Storage and Networking devices (AD, Firewall, Load Balancer, Packet Shaper, switches, TCP/IP, DNS, File Services).
Knowledge of Alicloud, AWS, MS Azure Cloud or Google Cloud is an added advantage.
Administration knowledge of Microsoft Server and Windows platforms, Managing Network Security / Troubleshooting.
Familiar with regulatory compliance guidelines such as SC TRM, BNM RMIT.
ITIL-based experience in Incident, Problem, Change and configuration management is a plus.
Strong team player and able to work independently.
Fast learner and self-motivated to learn new technologies.

Responsibilities

To provide various support IT server and delivery infrastructure and cloud.
To perform and monitor systems backup and perform housekeeping of infrastructure, storage and network devices.
To ensure all issues are acknowledged, responded and solutions provided to users within the SLA.
Provide IT support during the company's internal and external major events.
Prepare user access, patch management and release management on a quarterly basis for IT Management review.
Keep track of the current IT asset/inventory, IP networking listing, firewall settings, email address listing, IT resource and application access.
Engage with stakeholders to ensure smooth deployment of critical project tasks.
Work with vendor teams to identify and document IT infrastructure posture and configurations.
Be knowledgeable with monitoring dashboard tools in the monitoring data center, systems and network performance.
Assist and provide feedback on cyber security activity, and participate in audit investigations.
Provide continuous improvement on Infrastructure and Network support and services.
Participate in DR and BCP simulations including infrastructure, networks readiness and checklist.
Periodically review and update IT-related policy and procedure.