Infra Systems Engineer: NOC-Driven Linux & Automation

Advanced Micro Devices, Inc.; Bayan Lepas; On-site; MYR 90,000 - 150,000; Full time

Job summary

Advanced Micro Devices, Inc. is seeking an Infrastructure Systems Engineer in Penang, Malaysia, to provide advanced operational support for compute, virtualization, storage, and bare-metal provisioning services within the Fleet Services group.

The role emphasizes incident response, automation, and platform reliability across Linux-based infrastructure. You will bridge day-to-day NOC operations and engineering by turning recurring issues into durable improvements, while collaborating with

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred; equivalent relevant experience considered.
• Linux, virtualization, cloud, storage, networking, automation, or IT service-management certification is beneficial.

Responsibilities

• Provide L2 infrastructure systems support for Linux hosts, bare-metal systems, virtualization platforms, storage dependencies, and supporting management services.
• Validate L1 findings, reproduce symptoms where practical, identify the affected failure domain, and execute approved recovery actions within assigned access and change authority.
• Investigate incidents using system logs, service state, hardware telemetry, OS metrics, configuration data, dependency maps, and infrastructure management tools.
• Support server lifecycle activities such as provisioning, validation, firmware and OS readiness, capacity checks, maintenance prep, and decommissioning.
• Troubleshoot Linux services, processes, filesystems, permissions, package or config issues, and connectivity dependencies affecting availability.
• Support bare-metal provisioning and orchestration workflows (PXE, Redfish, MAAS, or comparable) used by Fleet Services.
• Support virtualization and compute platforms (Xen, VMware) including host health, guest dependencies, resource allocation, and recovery validation.
• Assess storage-related symptoms, gather evidence, and coordinate with storage engineering for platform-level issues (NetApp, Pure, Weka, Ceph, Lustre, NFS, or block storage).
• Partner with network, cloud, identity, facilities, platform, and service owners to isolate cross-domain incidents and maintain ownership through resolution.
• Create escalation packages with impact, timeline, assets, evidence, actions, status, risks, and next steps.
• Participate in major-incident response, technical bridges, recovery validation, postmortems, and corrective-action tracking.
• Develop and maintain SOPs, runbooks, troubleshooting guides, validation checks, and knowledge articles for safe L1 execution.
• Automate diagnostics, health checks, evidence collection, configuration validation, and remediation using Python, shell, Ansible, APIs.

Skills

Linux administration

Troubleshooting

Automation

Scripting (Python, Bash)

System monitoring

Cross-functional coordination

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

MAAS

PXE

Ironic

Tinkerbell

Redfish

VMware

Job description

Advanced Micro Devices, Inc. is seeking an Infrastructure Systems Engineer in Penang, Malaysia, to provide advanced operational support for compute, virtualization, storage, and bare-metal provisioning services within the Fleet Services group.

The role emphasizes incident response, automation, and platform reliability across Linux-based infrastructure. You will bridge day-to-day NOC operations and engineering by turning recurring issues into durable improvements, while collaborating with