Inbound Warehouse Supervisor - Lead & Optimize Fulfillment

Jingdong Development France; Malaysia; On-site; MYR 61,000 - 95,000; Full time

Job summary

JINGDONG Logistics is seeking a Warehouse Team Leader to supervise a staff, oversee receiving, inventory, picking, storage, and shipping, and coordinate daily activities with transport partners. The role requires 1+ year in warehouse leadership, strong operational knowledge, and bilingual communication in Mandarin and English.

You will drive process improvements and ensure on-time delivery, working in a fast-paced logistics environment with a focus on accuracy and customer satisfaction.

Qualifications

• Minimum 1 year of experience in a warehouse team leader role or transport management.
• Strong knowledge of warehouse operations, including receiving, inventory control, order fulfillment, and shipping.
• Excellent problem-solving and decision-making skills, with a proactive mindset focused on continuous improvement.
• Proficient in using computer systems and Microsoft Office applications.
• Forklift certification, or the ability to obtain certification, is an advantage.
• Fluency in Mandarin and English (speaking, reading, and writing) is required, to ensure effective communication with internal teams and external partners.

Responsibilities

• Supervise and lead a team of warehouse staff by providing guidance, coaching, and support to ensure a productive and cohesive working environment.
• Oversee the picking, inspection, storage, and shipment of goods, ensuring accuracy and efficiency in all warehouse processes.
• Coordinate and prioritize daily work activities, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines.
• Communicate effectively with transporters to ensure timely and accurate delivery.
• Resolve any shipment issues promptly and efficiently in collaboration with transport partners.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Skills

Warehouse operations

Team leadership

Transport management

Problem solving

Microsoft Office

Tools

Forklift certification

Job description

JINGDONG Logistics is seeking a Warehouse Team Leader to supervise a staff, oversee receiving, inventory, picking, storage, and shipping, and coordinate daily activities with transport partners. The role requires 1+ year in warehouse leadership, strong operational knowledge, and bilingual communication in Mandarin and English.

You will drive process improvements and ensure on-time delivery, working in a fast-paced logistics environment with a focus on accuracy and customer satisfaction.