Inbound Travel Team Lead & Coach

Exotravel; Malaysia; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading travel company in Malaysia is seeking an experienced Inbound Supervisor to oversee daily operations and lead a dedicated team. The role involves ensuring accurate bookings, coaching team members, and upholding commitment to responsible tourism. The ideal candidate has a Bachelor’s degree in Hospitality or Tourism and at least 3 years of relevant experience. Join us to deliver exceptional travel experiences while fostering a positive and efficient work environment.

Qualifications

• A minimum of 3 years’ experience in a similar role.
• Experience in the tourism field is a must.
• Good command of written and spoken English, Spanish, German, or French.

Responsibilities

• Supervise bookings and confirmations.
• Monitor quality control of itineraries.
• Lead and coach the inbound team.

Skills

Organizational skills

Attention to detail

Team management

Communication skills

Education

Bachelor’s Degree or higher in Hospitality, Tourism, or related field

Tools

Tourplan software

Job description

A leading travel company in Malaysia is seeking an experienced Inbound Supervisor to oversee daily operations and lead a dedicated team. The role involves ensuring accurate bookings, coaching team members, and upholding commitment to responsible tourism. The ideal candidate has a Bachelor’s degree in Hospitality or Tourism and at least 3 years of relevant experience. Join us to deliver exceptional travel experiences while fostering a positive and efficient work environment.