IG Donor Engagement Associate – Fundraising

UNHCR - United Nations High Commissioner for Refugees

Kuala Lumpur

On-site

MYR 60,000 - 80,000

Full time

5 days ago

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Job summary

UNHCR - United Nations High Commissioner for Refugees in Malaysia seeks an experienced fundraising specialist to manage Individual-Giving donors and telemarketing initiatives. The role focuses on building stewardship, planning annual programs, and collaborating with cross‑functional teams to grow donor lifetime value.

You will monitor trends, deliver personalized communications, and ensure accurate donor data while working with multiple channels to maximise income for UNHCR.

Qualifications

Completion of secondary education, preferably with a bachelor’s degree, in Marketing, Communications, Journalism, Social Science or other related fields.
Minimum 3 years working experience with high school diploma, or 2 years working experience with Bachelor’s degree, or Graduate/Master’s Degree as a marketing/customer/fundraising specialist.
Proven experience in fundraising, donor development or telemarketing.

Responsibilities

Identify, engage and build stewardship with the IG segment to increase lifetime donor value.
Plan annual IG programs and coordinate with PSP IG and Middle Donor teams.
Monitor donor trends, report insights, and manage communications via online and offline channels.

Skills

Fundraising knowledge

Donor retention

Copywriting

MS Office

Communication skills

Analytical skills

Education

Bachelor’s degree

Secondary education

Tools

MS Office

Job description

You will monitor trends, deliver personalized communications, and ensure accurate donor data while working with multiple channels to maximise income for UNHCR.

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