Donor Communications & Engagement Intern (PSP)

UNHCR - United Nations High Commissioner for Refugees; Kuala Lumpur; On-site; MYR 11,000 - 17,000; Full time

Job summary

UNHCR - United Nations High Commissioner for Refugees in Kuala Lumpur is offering a full-time internship with the Donor Care & Development team, starting 2026-11-01. The role supports donor communications across online/offline channels, research, events, and data management to strengthen donor engagement.

Eligible applicants are recent graduates or current students, with English at least B2 level, proficient in MS Office and Canva, and able to reside/work in Malaysia during the internship.

Qualifications

• Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO.
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.
• Not have exhausted the maximum cumulative internship period with UNHCR, including any prior internships (8 months for full-time and 12 months for part-time).
• NOTE: An individual who bears the relationship of parent, child or sibling or step-parent, step-child or step-sibling to a current UNHCR staff member or affiliate is not eligible for an internship.

Responsibilities

• Support to produce online and/or offline donor communication materials to strengthen donor engagement and retention. This includes and is not limited to emails, direct mail, web, WhatsApp, social media and telemarketing.
• Support with research and development of donor communication materials via internal media library and other UNHCR platforms.
• Manage and analyse donor communication engagement for online and offline communication channels.
• Liaise with, monitor and review outsourced vendor services performance such as printing, mailing, creative services, etc.
• Update reports from donor communication platforms such as Selligent, etc.
• Support with planning and execution of donor events.
• Assist in monitoring, analysing and consolidating donor data from both external and internal platforms.
• Manage donor enquiries when required.
• Perform other related duties as required.

Skills

English (B2 level)

Independent, fast-learner

Proactive

Microsoft Office 365

Tools

Canva

Job description

UNHCR - United Nations High Commissioner for Refugees in Kuala Lumpur is offering a full-time internship with the Donor Care & Development team, starting 2026-11-01. The role supports donor communications across online/offline channels, research, events, and data management to strengthen donor engagement.

Eligible applicants are recent graduates or current students, with English at least B2 level, proficient in MS Office and Canva, and able to reside/work in Malaysia during the internship.