ID Admin Ops Lead

uobgroup; Malaysia; On-site; MYR 70,000 - 120,000; Full time

Job summary

UOB Innovation Hub 2 (InnoHub2) in Malaysia is seeking an experienced ID Admin lead to manage daily operations, enforce access controls, and support a regional banking group. You will supervise staff, drive process improvements, and ensure compliance with security and governance standards.

The role requires 7–9 years in ID administration, with at least 3 years in a supervisory capacity. Join a dynamic team delivering trusted financial solutions to support business growth.

Qualifications

• 7-9 years of related experience in ID Admin

Responsibilities

• Day-to-day running of iH2 ID Admin operations
• Supervise staff and ensure quality service
• Maintain access matrices and limit memos up to date
• Ensure productivity and performance of the team
• Drive capacity planning and training for the team
• Monitor KPIs, risk assessments and corrective actions
• Keep SOPs and admin guidelines up to date

Skills

ID administration

Supervisory leadership

Communication skills

Team management

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way - that defines our unique culture and belief system, anchored on our values of being Honourable , Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About The Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

Responsible for day-to-day running of the iH2 ID Admin operations & raise any potential concerns to Reporting Manager before they become issues.

Major Platform: Windows, Unix, Mainframe & AS400 , Database - Managing business application, security administration, Security Administrator

Manager to subscribe with the correct role and enablement based on the role - IT admin will enable on manual activation

Access is only for P rod , UAT and MockRun environment - to also cover RDR

Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date

Responsible for the overall productivity and performance of the team in providing quality services to users

Responsible for coaching, supervising, appraising, and monitoring the performance of the team

Responsible for the team's capacity planning and addressing training needs as appropriate

Responsible for the team's KPIs, periodic risk and control assessments, and corrective actions

Responsible for maintaining up-to-date BCP requirements

Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date

Take on projects/assignments as and when required

Job Requirements

No. of years of related experience: 7 - > 9 years

Skillsets: Preferred a combination of qualifications & at least 3-5 years of experience in ID administrative role with at least 3 years in a supervisory capacity.

Strong communication , interpersonal skills , problem-solving skills, ability to plan and manage a team, and oversee day -to-day operations.

Responsible for day-to-day running of the iH2 ID Admin operations & supervision of staff members.

Raise potential concerns to Reporting Manager before they become issues.

Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date .

Responsible for the overall productivity and performance of the team in providing quality services to users.

Responsible for coaching, supervising, appraising, and monitoring the performance of the team.

Responsible for the team's capacity planning and addressing training needs as appropriate .

Responsible for the team's KPIs, periodic risk and control assessments, and corrective actions.

Responsible for maintaining up-to-date BCP requirements.

Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date .

Take on projects/assignments as and when required .

Be a part of UOB Family

Equal Opportunity Employer

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process,