Hybrid DCX Delivery Project Manager (Asia)

MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Marsh & McLennan Asia Business Services (MMABS) in Kuala Lumpur is seeking a Delivery-focused Project Manager to join our Digital Client Experience team. This hybrid role drives delivery of client technologies across Asia, translating business needs into practical technical execution and strong governance.

You will collaborate with regional and global stakeholders, manage timelines, resources and budgets, build dashboards, track KPIs, and explore opportunities for automation and AI-enabled

Qualifications

• A Bachelor's degree in a relevant discipline is required.
• Minimum 6 years of experience in project management, digital platform delivery, analytics, or a similar coordination role.
• Proven ability to manage moderately complex projects or workstreams end-to-end.
• Strong stakeholder management, English communication, and relationship-building skills.
• Experience in scope management, risk and issue tracking, budgeting, and project reporting.
• Exposure to AI tools, automation, or reporting platforms would be an advantage.

Responsibilities

• Lead rollout and adoption of client technologies across Asia by translating business requirements into practical technical execution with offshore implementation teams.
• Document user feedback and collaborate with global and regional Technology stakeholders to ensure alignment in product and data development.
• Support regional DCX objectives by influencing key stakeholders to learn, adopt, and advocate for Marsh’s digital platforms and resources among colleagues and clients where relevant.
• Foster cross-divisional collaboration by partnering with colleagues to build and promote digital capabilities across Asia.
• Plan and manage timelines, resources, milestones, and the quality of output for DCX initiatives.
• Build dashboards and reports using LenWork or similar tools, with a focus on improving quality, speed, and consistency of reporting.
• Track KPIs, manage risks and issues, and create mitigation plans; escalating issues when needed.
• Use project management best practices to deliver business outcomes, maintain governance standards, and support continuous improvement.
• Provide technical input and support on project proposals and recommend best-practice approaches, including opportunities for automation and AI-enabled efficiencies.

Skills

Project management

Stakeholder management

English communication

Risk and issue tracking

Budgeting

Analytics

Automation awareness

Education

Bachelor's degree in a relevant discipline

Tools

AI tools

Automation tools

Reporting platforms

Job description

Marsh & McLennan Asia Business Services (MMABS) in Kuala Lumpur is seeking a Delivery-focused Project Manager to join our Digital Client Experience team. This hybrid role drives delivery of client technologies across Asia, translating business needs into practical technical execution and strong governance.

You will collaborate with regional and global stakeholders, manage timelines, resources and budgets, build dashboards, track KPIs, and explore opportunities for automation and AI-enabled