HVAC Operations & Projects Lead

Hunters International; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced Operations Manager to run day-to-day HVAC/ACMV operations, covering project work and servicing contracts. This hands-on role oversees technician dispatch, office processes, quoting, scheduling, execution, and billing to ensure nothing slips through the cracks.

The successful candidate will have a technical background, read drawings, manage budgets, and lead a team of technicians and back-office staff, reporting to the CEO.

Qualifications

• 8–10 years in HVAC/ACMV, with project and service ops
• Experience in daily dispatch, scheduling, and budgets
• Strong on-site and office coordination skills
• Ability to read drawings and troubleshoot with technicians
• Diploma or degree in Mechanical Engineering or Building Services

Responsibilities

• Manage day-to-day dispatch of technicians for servicing, PMs, and callouts
• Plan the daily/weekly technician schedule balancing workload and urgency
• Track service contract renewals, PM schedules, and SLAs
• Handle escalations from clients on breakdowns or service issues
• Review job sheets, service reports, and spare parts usage

Skills

Technician dispatch management

Project & service operations

Client-facing

Budgeting / P&L

Read drawings

People management

Education

Diploma/Degree in Mechanical Engineering

Building Services

Job description

Jora Malaysia is seeking an experienced Operations Manager to run day-to-day HVAC/ACMV operations, covering project work and servicing contracts. This hands-on role oversees technician dispatch, office processes, quoting, scheduling, execution, and billing to ensure nothing slips through the cracks.

The successful candidate will have a technical background, read drawings, manage budgets, and lead a team of technicians and back-office staff, reporting to the CEO.