Human Resources Specialist (Policy & Process)

Hunters International; Petaling Jaya; Hybrid; MYR 47,000 - 61,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Hunters International is seeking a Specialist to design, review, and implement HR policies focused on pay and benefits and to document HR processes. This hybrid, project-based role drives policy alignment with regulations, and leverages digital tools for deployment and tracking.

The position emphasizes stakeholder collaboration, digital tooling like SharePoint and Power BI, and continuous improvement across HR policies and SOPs. A 3-month contract with potential for renewal in Malaysia.

Qualifications

• Strong understanding of HR policy frameworks, employment law and HR processes.
• Excellent written and verbal communication with attention to detail.
• Experience coordinating cross-functional projects and stakeholders.

Responsibilities

• Draft and revise HR policies related to compensation and benefits, SOPs for HR processes, ensuring alignment with regulations.
• Monitor regulatory changes and assess policy implications; coordinate with Legal, Risk and Audit.
• Engage HRBPs, Payroll and business leaders to gather input and validate policies/SOPs; mentor teams on tool usage.
• Support HR Services projects including system testing, communications, and documentation for payroll and leave migration.

Skills

Policy & Process Writing

Project Management

MS Office & Digital Fluency

Analytical Thinking

Communication & Influence

Tools

MS Visio

SharePoint

Power BI

HRIS platforms

Job description

The Specialist will support the designing, reviewing, and implementation of HR policies related to pay and benefits, and HR processes documentations. This project-based role ensures compliance with internal, external and statutory requirements, drives stakeholder alignment, and leverages digital tools to enable efficient policy & process documentations deployment and tracking.

Work Mode: Hybrid

Contract: 3 months / until Dec 2026

Salary: Up to RM5,500 monthly

What You'll Do:

1. Policy and Process Development & Review

• Draft and revise HR policies related to compensation and benefits, Standard Operating Procedures (SOPs) related to HR processes.
• Ensure alignment with global frameworks, local regulations, and business needs.
• Conduct benchmarking and gap analysis to inform policy updates.
• Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.

2. Compliance & Governance

• Monitor regulatory changes and assess policy implications.
• Coordinate with Legal, Risk, and Audit teams to ensure compliance.
• Maintain documentation and audit trails for decisions.

3. Stakeholder Collaboration

• Engage HRBPs, Rewards, Payroll, and business leaders to gather input and validate policies/SOPs.
• Facilitate workshops or working sessions to co-create or refine policies/SOPs.
• Track stakeholder feedback and follow up on action items.
• Use digital tools (e.g., SharePoint, Power BI, HRIS platforms) to manage policy/SOP lifecycle.
• Develop digital toolkits, dashboards, and communication materials (user guides, training content, etc) to train bot
• Support digital workflows for policy/ SOP approvals and implementation tracking.

5. Project Management

• Support project management within HR Services team, including system testing, communications, documentations, for processes, payroll, leave management system migration project and any other digitalisation projects.
• Support in continuous improvement efforts as it relates to the improvement of efficiency or service level for any HR process or interaction.

Who we are looking for

• Policy and Process Documentation Writing & Legal Awareness – Strong understanding of HR policy frameworks, employment law and HR processes. Effective written, oral communication and interpersonal relation skills; strong attention to detail in composing and proofing communications & reports
• Project Management – Ability to manage timelines, deliverables, and cross-functional coordination. Manage and prioritize multiple tasks and/or projects with minimal supervision; follow through tasks assigned and issues in a timely manner.
• MS Office applications, MS Visio and Digital Fluency – Proficiency in tools such as Microsoft 365 (including Excel, Visio, Words), SharePoint, Power BI, and HRIS platforms.
• Analytical Thinking – Ability to interpret data, identify trends, and make evidence-based recommendations.
• Communication & Influence – Strong interpersonal skills to engage and align diverse stakeholders. Team player and strong customer orientation.