Human Resource Executive

Modtech Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

EPF

SOCSO

Salary increment

Performance bonus

Work-Life Balance

Free laptop/phone

Company trip

Nearby public transport

Professional development

Staff appreciation

Job summary

MODTECH SDN BHD, a growth-focused AI-driven BPO management consulting firm, is seeking a senior HR leader to design and implement human resources strategies that closely align with our business goals and client needs.

The role oversees end-to-end HR operations—recruitment, onboarding, payroll, employee relations, and performance management—ensuring Malaysian compliance while adopting AI tools to streamline processes, enrich data analytics, and boost organizational productivity across the firm

Qualifications

• 3–5 years of HR experience, preferably in BPO, consulting, technology, or a fast-paced environment.
• Fluent in English and Mandarin.
• Strong knowledge of Malaysian Employment Act and compliance requirements.
• Experience with AI tools to improve HR productivity.
• Excellent communication and organizational skills.

Responsibilities

• Develop and implement HR strategies aligned with business goals.
• Oversee HR operations: recruitment, onboarding, employee relations, payroll, and performance management.
• Formulate HR policies that foster a positive work environment.
• Manage recruitment life-cycle including offer negotiations and onboarding.
• Handle employee relations, conflict resolution, and grievance procedures.
• Ensure payroll accuracy, salary, benefits, and tax compliance.
• Develop performance management systems with senior management.
• Maintain up-to-date HR documentation and confidentiality.
• Leverage AI technology to streamline HR processes and analytics.

Skills

HR strategy

Recruitment

Onboarding

Payroll

Employee relations

Performance management

Policy enforcement

Communication

AI tools usage

MS Office

Tools

HRIS

Payroll software

Microsoft Office

Google Workspace

Job description

Develop and implement HR strategies and initiatives aligned with the overall business strategy of MODTECH SDN BHD, an AI-driven BPO Management Consulting firm.

Oversee all aspects of Human Resources operations, including recruitment, onboarding, employee relations, payroll administration,andperformance management, ensuring compliance with Malaysian labor laws.

Formulate and enforce HR policies and procedures that foster a positive and productive work environment, supporting the company's mission to optimize operations and improve productivity for clients.

Manage the full recruitment life-cycle, from sourcing and interviewing to offer negotiation and onboarding, to attract and retain top talent in the competitive BPO and consulting sectors.

Serve as a primary point of contact for employee relations issues, conflict resolution, and grievance procedures, promoting a culture of fairness and respect.

Administer and ensure the accuracy of the payroll process, including salary calculations, benefits administration, and compliance with Malaysian labor laws and tax regulations.

Collaborate with senior management to develop and implement effective performance management systems that drive employee growth and organizational success.

Ensure all HR practices and documentation are up-to-date and compliant with legal requirements, maintaining a high level of confidentiality and data integrity.

Leverage AI technology solutions to streamline HR processes and enhance data analytics for strategic decision-making.

Requirement

• Develop and implement HR strategies and initiatives aligned with the overall business strategy of MODTECH SDN BHD, an AI-driven BPO Management Consulting firm.

• Oversee all aspects of Human Resources operations, including recruitment, onboarding, employee relations, payroll administration,andperformance management, ensuring compliance with Malaysian labor laws.

• Formulate and enforce HR policies and procedures that foster a positive and productive work environment, supporting the company's mission to optimize operations and improve productivity for clients.

• Manage the full recruitment life-cycle, from sourcing and interviewing to offer negotiation and onboarding, to attract and retain top talent in the competitive BPO and consulting sectors.

• Serve as a primary point of contact for employee relations issues, conflict resolution, and grievance procedures, promoting a culture of fairness and respect.

• Administer and ensure the accuracy of the payroll process, including salary calculations, benefits administration, and compliance with Malaysian labor laws and tax regulations.

• Collaborate with senior management to develop and implement effective performance management systems that drive employee growth and organizational success.

• Ensure all HR practices and documentation are up-to-date and compliant with legal requirements, maintaining a high level of confidentiality and data integrity.

• Leverage AI technology solutions to streamline HR processes and enhance data analytics for strategic decision-making.

Responsibility

• Minimum 3 - 5 years of HR experience, preferably in BPO, consulting, technology, or a fast-paced environment.

• Demonstrate fluency in both English and Mandarin, with strong written and verbal communication skills in both languages to effectively interact with a diverse workforce and international clients.

• Strong knowledge of the full HR lifecycle, including recruitment, onboarding, payroll coordination, employee relations, performance management, and HR administration.

• Familiar with Malaysian Employment Act and basic HR compliance requirements.

• Strong organizational, communication, and problem-solving skills with excellent attention to detail.

• Ability to manage multiple priorities and work independently in a fast-moving environment.

• Proficient in Microsoft Office, Google Workspace, and HR-related systems.

• Comfortable using AI tools (e. g. ChatGPT, Gemini, Claude, Microsoft Copilot)to improve HR productivity and automate daily tasks.

• Demonstrates a growth mindset and is willing to continuously learn, adapt, and embrace new technologies.

• Strong sense of ownership, integrity, and accountability.

• Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization.

Benefits

• EPF
• SOCSO
• Fun Entertainment Environment
• Free Laptop/Phone for Work
• Company Trip
• Marriage Leave
• Performance Bonus
• Work-Life Balance
• Nearby public transportation
• Salary Increment
• Professional Career Development
• Unlimited Supply Pantry Food
• Staff Appreciation & Rewards