Hub Manager, Last-Mile Logistics (Penang)

B Capital; Penang; On-site; MYR 26,784 - 31,248; Full time

Job summary

Ninja Van is seeking a Hub Operations Supervisor in Malaysia. The role focuses on tracking shipments, managing staff and subcontractors, and serving as a hub manager when required.

You will handle COD money and ensure its daily banking, while coordinating with customer service to fulfill requests and maintain smooth daily operations. Applicants should have at least a diploma or higher, 2 years in a related field, and fluency in Bahasa Malaysia and English.

Qualifications

• Diploma/Advanced/Higher/Graduate Diploma in any field
• Bachelor's degree / Postgraduate Diploma / Professional Degree in any field
• At least 2 years of related experience
• Requires Bahasa Malaysia and English

Responsibilities

• Track and delivery shipment from picked up to delivered
• Manage staff / subcontractors / part-time workers
• Serve as a hub manager when needed
• Handle cash on delivery and bank daily
• Collaborate with customer service to fulfil requests
• Oversee daily operations to ensure smooth flow
• Control inventory and safeguard shipments from loss or damage
• Adhere to Quality Management System, OH&S and GDPMD requirements
• Prioritise safety for self and team
• Participate in related programmes such as training and induction

Job description

Ninja Van is seeking a Hub Operations Supervisor in Malaysia. The role focuses on tracking shipments, managing staff and subcontractors, and serving as a hub manager when required.

You will handle COD money and ensure its daily banking, while coordinating with customer service to fulfill requests and maintain smooth daily operations. Applicants should have at least a diploma or higher, 2 years in a related field, and fluency in Bahasa Malaysia and English.