HR Operations Specialist (HR Generalist)

Henkel; Kuala Lumpur; Hybrid; MYR 72,000 - 108,000; Full time

Benefits offered by this job

Flexible work scheme

Hybrid work model

Global wellbeing programs

Parental leave

Employee Share Plan

Medical coverage

Job summary

Henkel is seeking an HR Operations Specialist (HR Generalist) to deliver consistent HR support across the organization in Malaysia. You will partner with HR teams, Payroll, and regional stakeholders to manage employee data, ensure compliance, and optimize processes.

The role requires 5+ years in HR Operations within a multinational, with strong knowledge of Malaysian regulations and hands-on experience with SAP/Workday. A proactive, collaborative, and multi-tasking mindset is essential.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 5 years of HR Operations experience in a multinational organization.
• Strong knowledge of Malaysia employment legislation, payroll, benefits administration, statutory requirements, social security, income tax, and labor regulations.
• Experience supporting end-to-end employee lifecycle processes, including onboarding, offboarding, employee documentation, leave administration, and employee relations support.
• Proficient in HR systems such as SAP, Workday, Time & Attendance systems; Exposure to HRIS, digitalization, process automation, or AI-enabled HR solutions is an advantage.
• Strong communication and stakeholder management skills, with the ability to work effectively in a matrix and multicultural environment.
• Self-motivated, results-oriented, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinates and executes HR activities and administrative tasks to ensure effective day-to-day HR operations and service delivery.
• Provides support to managers and employees and executes HR processes at the country level; ensures compliance with corporate standards, audit requirements, statutory regulations and local laws.
• Assists in development and updating HR policies; prepares and maintains reports required by regulatory agencies.
• Communicates company policies and ensures understanding and compliance; supports HR projects, employee sessions, orientation, townhalls, and other activities.
• Liaises with external vendors for employment pass applications/renewals, medical health insurance, and EAP.
• Identifies areas for improvement and adopts best practices; analyzes HR metrics and enables analytics culture within HR.
• Analyses HR data to provide actionable insights; leads HR projects and initiatives across the region.
• Leads and assists with HR projects and initiatives, ensuring smooth execution across the region.

Skills

HR operations

multinational experience

end-to-end lifecycle

stakeholder management

communication

prioritization

Education

Bachelor's degree in HR/Business admin

Tools

SAP

Workday

Time & Attendance

Job description

HR Operations Specialist (HR Generalist)

As an HR Operations Specialist, you will play a key role in delivering a consistent, efficient, and employee-focused HR experience across the organization. This position serves as a trusted partner to employees, HR teams, and business stakeholders by ensuring that core HR processes and employee data are managed accurately, compliantly, and with a high standard of service. Your work will directly support the smooth execution of the employee lifecycle, helping create a positive workplace experience while maintaining operational excellence. You will be part of a collaborative HR Operations team that works closely with HR Business Partners, Payroll, HR Systems, and other functional teams to provide reliable HR support and continuously improve processes. This role offers the opportunity to contribute to meaningful improvements in how HR services are delivered, combining attention to detail, problem-solving, and customer focus to help the organization operate effectively and support its people.

What you’ll do

• Coordinates and executes the HR activities and administrative tasks to ensure effective day-to-day HR operations and service delivery

• Provides support to managers and employees and executes respective HR processes at the country level; Ensures HR practices and policies are compliant to corporate standards, audit requirements, statutory regulations and local laws

• Assists in the development and updating of HR policies and procedures; Prepares and maintain reports required by federal, state, and local regulatory agencies

• Communicates company policies and ensure they are understood and followed within the organization; Supports HR Projects and initiatives, organize employee sessions and workshops, new hire orientation, townhalls, and other employee activities

• To liaise with the external vendors for employment pass application/renewal processes, medical health insurance, medical outpatient, and employee assistance program (EAP)

• Identify areas for improvement and adopt best practices, with focus on user experience HR key metrics analysis and reporting on regular basis; enable analytics culture within HR

• Analyze HR data to provide actionable insights Lead HR projects, initiatives and track key metrics.

• Lead and assist with HR projects and initiatives, ensuring smooth execution across the region.

What makes you a good fit

• Bachelor's Degree in Human Resources, Business Administration, or a related discipline;

• Minimum 5 years of HR Operations experience in a multinational organization.

• Strong knowledge of Malaysia employment legislation, payroll, benefits administration, statutory requirements, social security, income tax, and labor regulations;Strong attention to detail with the ability to maintain accurate employee data, records, and compliance documentation.

• Experience supporting end-to-end employee lifecycle processes, including onboarding, offboarding, employee documentation, leave administration, and employee relations support.

• Proficient in HR systems such as SAP, Workday, Time & Attendance systems, and other HR technology platforms;Exposure to HRIS, digitalization, process automation, or AI-enabled HR solutions is an advantage.

• Strong communication and stakeholder management skills, with the ability to work effectively in a matrix and multicultural environment; Collaborative team player who can partner with local and regional HR teams to support cross-country initiatives and projects.

• Self-motivated, results-oriented, and able to manage multiple priorities in a fast-paced environment.
  Experience supporting regional HR projects, process improvement initiatives, or HR reporting activities is an advantage.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year

• Diverse national and international growth opportunities

• Global wellbeing standards with health and preventive care programs

• Gender-neutral parental leave for a minimum of 8 weeks

• Employee Share Plan with voluntary investment and Henkel matching shares

• Medical Coverage for employees and eligible dependents

• Additional EPF Contribution

• Dental, Health and Eye Screening etc for employees and eligible dependents

• Discounts on company products

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.