HR Operations Advisor - MY

TikTok; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

ByteDance is seeking an HR Lifecycle Operations Advisor to manage end-to-end employee lifecycle activities, including onboarding, job status changes, and offboarding, while ensuring data accuracy and policy compliance.

The role emphasizes driving process improvements, enhancing stakeholder satisfaction, and partnering with regional HR teams to optimize operations across the APAC region.

Qualifications

• 2 years of experience in HR operations.
• Understanding of labour/compliance laws, cultural nuances and HR best practices.
• Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding).
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving.
• Highly proficient in English and possess excellent communication skills.

Responsibilities

• Oversee and manage HR transactions, ensuring timely processing and adherence to company policies and compliance requirements;
• Partner with HRBPs, TA, and HR Operations teams across regions, acting as a trusted advisor to both internal and external stakeholders;
• Optimize employee lifecycle processes by driving continuous process improvements and HR system enhancements;
• Support regional and global initiatives focused on improving HR operational efficiency and employee experience.

Skills

HR operations

English proficiency

Independent working

Labour/compliance laws

Employee lifecycle

Job description

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle.

We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities

As an HR Lifecycle Operations Advisor, you will play a key role in managing and optimizing the end-to-end employee lifecycle, ensuring smooth onboarding, job status changes, and offboarding processes. You will be responsible for maintaining data accuracy, ensuring compliance with HR policies, driving process improvements, and enhancing the overall employee experience and stakeholder satisfaction.

Key Responsibilities

• Oversee and manage HR transactions, ensuring timely processing and adherence to company policies and compliance requirements;
• Partner with HRBPs, TA, and HR Operations teams across regions, acting as a trusted advisor to both internal and external stakeholders;
• Optimize employee lifecycle processes by driving continuous process improvements and HR system enhancements;
• Support regional and global initiatives focused on improving HR operational efficiency and employee experience.

Qualifications

• 2 years of experience in HR operations;
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;
• Highly proficient in English and possess excellent communication skills.

Preferred Qualification(s)

• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;
• High level of discretion, confidentiality, and ethics;
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;
• Experience in setting up relationships & handling trade unions is a plus.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.