HR Analyst

DXC Technology; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading global IT services company is seeking an HR Specialist in Petaling Jaya, Malaysia. In this role, you will provide HR and Payroll transaction support, manage employee lifecycle processes, and resolve inquiries. A Bachelor's degree in Human Resource Management and strong customer service skills are required. Fresh graduates are welcome to apply. This position emphasizes collaboration while supporting individual work styles and wellbeing.

Qualifications

• 1+ years of HR experience in a shared service environment is preferred.
• Experience working in large, diverse teams is advantageous.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide HR & Payroll transaction processing support.
• Manage full employee life cycle and serve as point of contact.
• Attend to customer requests and resolve issues.

Skills

Customer service skills

Experience with SAP HR or HRMS

Ability to handle multiple transactions

Education

Bachelor's Degree in Human Resource Management

Job description

Job Description:

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission‑critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Responsibilities

• The Specialist will Provide HR & Payroll transaction processing support to Clients as part of a world‑class, high‑performance shared service organization.
• Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services, and Benefits services via telephone, email, and Action Request System (ARS) as well as performing HR administration in line with company policies/guidelines and country‑specific legislation.
• Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and inquiries, and escalating operational issues to the relevant parties for resolution.
• Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration, and claims processing.
• Accomplishes special project results by identifying opportunities for continuous improvement and delivering value‑added services to the Clients.
• Provide quality payroll processing support to the Clients by attending to and processing payroll ad hoc and regular monthly requests accurately and in a timely manner.
• Resolve issues and inquiries and escalating operational issues to the relevant parties for resolution.

Functional Tasks

• Hiring
• Movement & Organization Management
• Cessation
• Employee Data Update and Benefit Management
• Time & Attendance Management
• Payroll Processing

Requirements

• Bachelor's Degree preferably in Human Resource Management.
• 1 or more years of HR working experience preferably in a shared service or outsourcing environment.
• Familiar working with SAP HR or other HRMS system.
• Good customer service skills with an ability to handle multiple transactions and customer requests.
• Preferably with experience processing outsourced HR for different countries.
• Experience working in large, diverse teams.
• Fresh graduates are welcome to apply.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.