HR & Admin Manager

Private Advertiser; Kuala Lumpur; On-site; MYR 240,000 - 420,000; Full time

Job summary

Private Advertiser in Kuala Lumpur seeks an experienced HR & Admin Manager to lead HR and administrative operations. The role is the senior HR lead on the ground, partnering with regional HR leadership to drive governance, strategy, and operational delivery.

The ideal candidate will be strategic yet hands-on, capable of handling complex employee relations, overseeing HR operations, and influencing a diverse workforce across local and regional teams.

Qualifications

• 10-12 years+ HR management experience including at least 6 years at managerial level
• Deep expertise in employee relations including investigations, disciplinary processes
• Proven ability to influence in a diverse, multi-cultural environment
• Strong grounding in HR processes, compensation & benefits, and governance
• Hands-on leadership as senior HR on the ground

Responsibilities

• Partner with regional HR leadership and business leaders to shape and execute HR strategies
• Lead organisation design, workforce planning, succession planning, and capability development
• Advise on employee relations including investigations, disciplinary actions, conflict resolution
• Drive change management initiatives to support transformation and alignment
• Oversee end-to-end HR operations, ensuring high-quality HR services
• Manage compensation and benefits operations including payroll and compliance with Malaysian legislation
• Review and streamline HR processes to strengthen governance and efficiency
• Provide HR insights, dashboards, and data analytics for decision-making
• Lead or support cross-border HR projects with regional teams
• Oversee general office administration for Kuala Lumpur operations
• Manage relationships with external vendors and government bodies

Skills

People management

Employee relations

Change management

Data analytics

Stakeholder communication

Education

Bachelor’s degree in HR/Business Administration

Job description

Confidential Search : A multinational organisation in the commercial services sector

Position Overview

A multinational organisation in the commercial services sector is seeking an experienced HR & Admin Manager to lead HR and administrative operations in Kuala Lumpur, Malaysia. This role serves as the senior HR lead on the ground, partnering closely with regional HR leadership and business heads to strengthen governance, drive HR strategy, and ensure smooth operational delivery.

The ideal candidate is strategic yet hands-on, capable of managing complex employee relations, overseeing HR operations, and influencing a diverse workforce. The role requires agility, resilience, and the ability to operate effectively in both strategic and operational capacities.

Key Responsibilities

Partner with regional HR leadership and business leaders to shape and execute HR strategies aligned with organisational priorities.

Lead organisation design, workforce planning, succession planning, and capability development.

Serve as the primary advisor on employee relations matters, including investigations, disciplinary actions, conflict resolution, and multi-jurisdiction advisory.

Drive change management initiatives to support organisational transformation and alignment.

Oversee end-to-end HR operations, ensuring consistent, high-quality delivery of HR services.

Manage compensation and benefits operations including payroll, taxation, and benefits administration, ensuring accuracy, timeliness, and compliance with Malaysian legislation.

Review, streamline, and enhance HR processes to strengthen governance, efficiency, and employee experience.

Provide HR insights, dashboards, and data analytics to support business decision-making.

Act as the senior HR lead on the ground, stepping into operational tasks when required to ensure continuity and service excellence.

Lead and resolve complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes.

Build and maintain a positive, inclusive, and culturally sensitive work environment.

Guide managers on performance issues, grievance handling, and workplace conduct.

Champion initiatives that strengthen employee engagement, communication, and collaboration.

Partner with regional HR teams on cross-border initiatives including organisation structure reviews, manpower planning, engagement programmes, and HR operational improvements.

Lead or support HR & Admin projects such as policy harmonisation, vendor management, office administration oversight, and compliance reviews.

Oversee general office administration for Kuala Lumpur operations, ensuring smooth operations, cost efficiency, and compliance with corporate standards.

Manage relationships with external vendors, government bodies, and service providers as required.

Requirements

Degree in Human Resources, Business Administration, or related discipline.

10-12 years+ of HR management experience, including at least 6 years at managerial level and experience managing small HR & Admin team.

Deep expertise in employee relations, including investigations, disciplinary processes, conflict resolution, and multi-jurisdiction advisory.

Proven ability to manage and influence in a diverse, multi-cultural environment.

Strong operational grounding in HR processes, compensation & benefits, and HR governance.

Comfortable being hands-on, rolling up your sleeves, and acting as the senior HR lead on the ground.

Experience using HR metrics and data to guide decision-making.

Agile, fast-paced, and able to operate both strategically and operationally.

Strong communication and interpersonal skills with the ability to influence and build trust with senior stakeholders.

Fluent in English, Chinese, and Malay.

Candidates available on short notice will be prioritised.

Confidentiality Notice

This is a highly confidential search. Company information will only be disclosed to shortlisted candidates. All applications will be handled with strict discretion.