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Job Descriptions
HR Documentation, Records & P-File Digitalisation
- Maintain and update employee records, HR documentation and Personal Files (P-Files).
- Prepare, organise, scan, upload, categorise and index HR documents according to the Company’s filing structure.
- Assist with documentation for confirmation, transfer, resignation and other employee movements.
- Coordinate the digitalisation of existing hardcopy P-Files into electronic records.
- Review P-Files to ensure documents are complete, accurate, properly organised and up to date.
- Maintain proper physical and electronic records, including regular document housekeeping.
- Ensure all employee records are securely and confidentially maintained.
- Assist in updating employee information in the HR system.
Medical & Insurance Administration
- Coordinate day-to-day employee medical and insurance administration and related documentation.
- Assist employees with medical and insurance claims and follow up with relevant parties.
- Update and maintain employee medical reimbursement claims in the Red Alert System accurately and in a timely manner.
- Liaise with panel clinics, insurance providers and relevant internal parties on administrative matters.
- Maintain and update employee medical, insurance and coverage records.
- Ensure all supporting documents are properly maintained and filed.
HR ESG Data Support
- Extract and compile HR-related ESG data from the HR system and relevant HR records.
- Perform basic checks to ensure data is complete and accurate.
- Maintain supporting records and provide required HR ESG data within the reporting timeline.
HR & General Administration
- Provide day-to-day administrative support to the HR team, including HR announcements, staff communications and routine HR activities.
- Support onboarding, confirmation and other employee-related administrative processes.
- Maintain systematic physical and electronic HR filing, including scanning, retrieval, archiving and record housekeeping.
- Assist with vendor coordination, HR projects, employee activities and process improvement initiatives.
- Follow up on outstanding HR documents and administrative matters with employees and relevant departments.
Employee Movement & Administrative Site Support
- Assist with resignation documentation and other employee movement processes.
- Prepare and circulate employee movement updates to relevant departments and ensure relevant records and systems are updated promptly.
- Provide administrative support for employee-related activities and internal coordination.
- Provide backup reception/front desk coverage when required, including attending to visitors, calls, couriers and general enquiries.
- Assist with office supplies, courier, meeting room arrangements and other general office administrative matters.
- Provide backup support to the Admin team for daily site and office operations.
Confidentiality, Compliance & Other Responsibilities
- Maintain strict confidentiality of employee personal, medical, insurance and other sensitive HR information.
- Ensure HR records are securely maintained and accessible only to authorised personnel.
- Comply with Company HR policies, procedures and document control requirements.
- Assist in maintaining documentation for internal and external audits.
- Support the transition towards efficient digital HR records management.
- Perform other HR and administrative duties or projects as assigned by the HR & Admin Manager.
Job Requirements
- Diploma in Human Resources, Business Administration, Management or a related field, or fresh graduates with relevant internship experience considered.
- 1–2 years of relevant experience in HR administration, office administration or a similar support role is preferred, with experience in HR documentation, employee records, financial services or corporate environments being an advantage.
- Basic knowledge of HR administration, employee documentation, ESG data collection and reporting is preferred.
- Proficient in Microsoft Office, particularly Excel and Word, with good document filing and records management skills. Familiarity with HR systems, particularly Info-Tech, and digital document management is an advantage.
- Good written and verbal communication skills, with strong attention to detail, accuracy, organisation and time management.
- Able to handle confidential employee information with discretion, work independently and collaborate with cross-functional departments.
- Willing to provide reception and administrative site support when required, and able to coordinate and follow up with various departments on HR and ESG-related matters.