HOUSEKEEPING ASSISTANT

Care Luxury Hotels & Resorts; Pahang; On-site; AUD 50,000 - 60,000; Full time

Job summary

A luxury hotel company is looking for a dedicated Housekeeping Assistant. You will be responsible for maintaining cleanliness in guest rooms, responding to requests promptly, and ensuring a professional appearance at all times. The ideal candidate will have attention to detail and good communication skills. This role is vital to creating a welcoming environment for guests. Experience in housekeeping is preferred, and adherence to safety and company standards is essential.

Qualifications

• Experience in housekeeping or a similar role.
• Ability to follow instructions and procedures.
• Strong interpersonal skills.

Responsibilities

• Respond promptly to guest requests.
• Maintain cleanliness and order in guest rooms.
• Follow safety procedures and company policies.

Skills

Attention to detail

Communication skills

Time management

Job description

Housekeeping Assistant

Tunamaya Beach & Spa Resort - Tioman Island

31 December 2024

• Respond promptly to requests from guests and other departments
• Fill cart with supplies and transport cart to assigned area
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; properly store flammable materials
• Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
• Speak with others using clear and professional language

Job Duties

Perform other reasonable job duties as requested by Supervisors

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