Hotel IT Supervisor & Guest Experience Lead

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Job summary

Regent in Kuala Lumpur is seeking a capable candidate to supervise the Finance & Business Support Department in a full-service luxury hotel. You will ensure adherence to Regent Service Style and internal policies while providing professional support to hotel staff and guests.

The role requires a Diploma/IT qualification with 1–2 years in hotel IT, with fluent English and local language skills. You will assist in IT infrastructure and maintain high service standards.

Qualifications

• Diploma / higher education in Information Technology with 1-2 years in hotel information & technology, or an equivalent combination of education and work-related experience.
• Must speak local language(s) and fluent English.

Responsibilities

• Supervise Finance & Business Support Department in a luxury hotel.
• Ensure compliance with Regent Service Style and hotel policies.
• Assist with IT infrastructure and information systems as needed.

Skills

Fluent English

Local language proficiency

Education

Diploma / higher education in IT

Job description

Regent in Kuala Lumpur is seeking a capable candidate to supervise the Finance & Business Support Department in a full-service luxury hotel. You will ensure adherence to Regent Service Style and internal policies while providing professional support to hotel staff and guests.

The role requires a Diploma/IT qualification with 1–2 years in hotel IT, with fluent English and local language skills. You will assist in IT infrastructure and maintain high service standards.