Hotel Front Desk / Receptionist

Private Advertiser; Ipoh; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Professional development

Discounts on hotel stays

Collaborative team culture

Job summary

Legacy Hotel in Ipoh Perak is seeking a Hotel Front Desk/Receptionist to join the team on a full-time basis. You will be the first point of contact for guests, delivering exceptional service and ensuring a memorable stay for all visitors.

The role involves greeting guests, handling check-ins and check-outs, answering questions about facilities and local attractions, assisting with reservations, and coordinating with other departments to maintain high service standards.

Qualifications

• Strong communication and interpersonal skills.
• Proficient in English and local language(s).
• Positive attitude and ability to work in a fast-paced environment.
• Fresh graduates are welcome to apply.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Handle guest check-ins and check-outs efficiently.
• Respond to guest inquiries and provide information about hotel facilities and local attractions.
• Assist with room assignments and reservations.
• Manage the front desk operations, including cash handling and basic administrative tasks.
• Liaise with other hotel departments to ensure seamless guest experiences.
• Maintain a high level of customer service and uphold the hotel's brand standards.

Skills

Strong communication

English proficiency

Local language proficiency

Fresh graduates welcome

Job description

About the role

Join the dynamic team at the Legacy Hotel as a Hotel Front Desk / Receptionist. This full-time position in Ipoh Perak is an excellent opportunity to grow your hospitality career and contribute to the success of this renowned hotel. As the first point of contact for guests, you will play a pivotal role in delivering exceptional customer service and ensuring a memorable experience for all who stay with us.

What you'll be doing

• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently
• Respond to guest inquiries and provide information about hotel facilities and local attractions
• Assist with room assignments and reservations
• Manage the front desk operations, including cash handling and basic administrative tasks
• Liaise with other hotel departments to ensure seamless guest experiences
• Maintain a high level of customer service and uphold the hotel's brand standards

What we're looking for

• Strong communication and interpersonal skills, with the ability to provide excellent customer service
• Proficient in English and the local language(s)
• Positive attitude, flexibility and the ability to work in a fast-paced environment
• Fresh graduate are welcome.

What we offer

At the Legacy Hotel, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for professional development and career advancement
• Discounts on hotel stays
• A collaborative and supportive team culture

About us

The Legacy Hotel is a renowned hospitality brand with a rich heritage and a commitment to excellence. Situated in the heart of Ipoh Perak, our hotel is a luxurious oasis that offers guests a truly exceptional experience. From our impeccable service to our stunning facilities, we strive to exceed the expectations of every person who walks through our doors.