Hospitality Training Leader - Elevate Service & Skills

Mangala Estate Boutique Resort; Kuantan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A top hospitality brand in Malaysia is looking for a Training Manager for its Hospitality Division. This full-time role is focused on enhancing the hospitality team's skills through comprehensive training programs. Ideal candidates should have a minimum of 5 years of experience in a similar role and a strong grasp of hospitality operations. Competitive salary, health insurance, flexible work arrangements, and opportunities for growth are offered. Join us to contribute to exceptional customer service and uphold the highest standards in hospitality.

Benefits

Competitive salary

Comprehensive health insurance

Flexible work arrangements

Qualifications

• Minimum 5 years’ experience as a Training Manager or similar role in hospitality.
• Strong understanding of food & beverage, housekeeping, and front office procedures.
• Ability to engage and motivate trainees effectively.

Responsibilities

• Develop and implement comprehensive training programs.
• Identify training needs and design customised sessions.
• Deliver engaging training workshops and coaching.

Skills

Hospitality operations knowledge

Communication skills

Training program design

Digital tools proficiency

Tools

Training management software

Job description

A top hospitality brand in Malaysia is looking for a Training Manager for its Hospitality Division. This full-time role is focused on enhancing the hospitality team's skills through comprehensive training programs. Ideal candidates should have a minimum of 5 years of experience in a similar role and a strong grasp of hospitality operations. Competitive salary, health insurance, flexible work arrangements, and opportunities for growth are offered. Join us to contribute to exceptional customer service and uphold the highest standards in hospitality.