Hospitality Security Officer — Guest Safety & Service

Hilton; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Hilton in Kuala Lumpur seeks a Security Officer to safeguard guests, colleagues and property while delivering warm hospitality. You will patrol premises, respond to incidents, document findings, and assist with investigations to maintain a safe environment.

This role requires calmness under pressure, strong communication with guests, and flexibility to work nights, weekends and holidays. English proficiency is essential, with additional languages considered an asset.

Qualifications

• Minimum knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and guest-focused interpersonal skills.
• Ability to stay calm in high-pressure situations.
• English proficiency; other languages a plus.
• Security certifications and training (first aid, CPR) preferred.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Conduct security patrols and address safety risks.
• Assist with investigations and report findings.
• Maintain security reports and records.
• Respond to emergencies and safety hazards.
• Provide exceptional guest assistance.

Skills

Security operations

Surveillance systems

Emergency procedures

Guest service

Communication

First aid/CPR

Job description

Hilton in Kuala Lumpur seeks a Security Officer to safeguard guests, colleagues and property while delivering warm hospitality. You will patrol premises, respond to incidents, document findings, and assist with investigations to maintain a safe environment.

This role requires calmness under pressure, strong communication with guests, and flexibility to work nights, weekends and holidays. English proficiency is essential, with additional languages considered an asset.