Hospitality Leadership Trainee

Skyline Catering SDN BHD; Johor Bahru; On-site; MYR 28,000 - 42,000; Full time

Job summary

Skyline Catering SDN BHD invites applications for a service and kitchen role aimed at delivering a professional and welcoming guest experience. You will receive on-the-job training and support across departments, with a focus on responsiveness to guest needs and continuous personal development.

The position requires a six-day work week, weekend and public holiday commitment, and a proactive, customer-oriented mindset. Strong communication and leadership traits are valued.

Qualifications

• Applicants must possess at least a Diploma or Degree in any field.
• Applicants with no experience are welcome to apply.
• Strong customer orientation and interpersonal/communication skills.
• Highly motivated and eager to learn; able to lead initiatives.
• On-the-job training provided.
• Six days work week; weekend and public holidays required.

Responsibilities

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Resolve all potential service failure issues.
• Consistently monitor individual performance and progression with your superior and management.
• Provide support as needed in various departments.
• Execute any duty that may be assigned from time to time by the Management.

Skills

Customer service

Interpersonal skills

Communication skills

Leadership

Education

Diploma or Degree

Job description

Skyline Catering SDN BHD invites applications for a service and kitchen role aimed at delivering a professional and welcoming guest experience. You will receive on-the-job training and support across departments, with a focus on responsiveness to guest needs and continuous personal development.

The position requires a six-day work week, weekend and public holiday commitment, and a proactive, customer-oriented mindset. Strong communication and leadership traits are valued.