Hospitality Intern: Hands-On Guest Experience & Ops

Soulasia Management Sdn. Bhd.; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Part time

Benefits offered by this job

Hands-on training

Exposure to multiple properties across

Opportunity to convert to full-time

Paid time off

Team bonding & pantry

Job summary

Soulasia Management Sdn. Bhd. offers an Hospitality Attendant Internship in Kuala Lumpur, focusing on guest experiences in rental apartments.

This hands-on role is fast-paced and provides real exposure to how a growing hospitality brand operates in Malaysia’s capital. You will support the team in managing short-term rental apartments, ensuring smooth guest journeys from check-in to check-out, and learning operations across multiple properties.

Qualifications

• Strong interest in hospitality or tourism.
• Responsible, reliable, and able to work independently.
• Comfortable working in a multicultural team.
• Willing to learn guest handling and critical problem solving.

Responsibilities

• Guest Experience: Handle guest check-ins, check-outs, and all incoming requests promptly and professionally.
• Daily Operations: Assist in managing day-to-day apartment operations across multiple units.
• Coordination: Work closely with housekeeping to ensure cleanliness and readiness of units.
• Quality Control: Support inspections and maintain service standards across properties.
• Problem Solving: Respond to guest issues and learn to resolve them efficiently.

Skills

Interpersonal Communications

Hospitality

Problem Solving

Goal-Oriented

Self-Motivation

Job description

Soulasia Management Sdn. Bhd. offers an Hospitality Attendant Internship in Kuala Lumpur, focusing on guest experiences in rental apartments.

This hands-on role is fast-paced and provides real exposure to how a growing hospitality brand operates in Malaysia’s capital. You will support the team in managing short-term rental apartments, ensuring smooth guest journeys from check-in to check-out, and learning operations across multiple properties.