Home Manager

Silver Jubilee Home For the Aged; Tasek Gelugor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Silver Jubilee Home for the Aged seeks a Home Manager to lead daily operations, staff management and regulatory compliance, ensuring compassionate, dignified and safe resident care within a well-governed, financially responsible environment.

The role drives budgets, fundraising and community engagement while upholding the home’s vision of an inclusive, active, and respectful community for older adults.

Qualifications

• Diploma or degree in healthcare management, nursing, social work, business administration, hospitality management or related discipline.
• At least ten years of relevant working experience, preferably in aged care, healthcare, residential care, hospitality, or general management.
• At least five years of experience in a supervisory or managerial position.
• Experience in managing staff, budgets, operations and regulatory compliance.
• Proficiency in written and spoken English, including report writing.
• Proficiency in Bahasa Malaysia; knowledge of Mandarin or Chinese dialects would be an advantage.
• Competency in Microsoft Office applications.
• High standards of integrity, accountability and professionalism.
• Compassionate, patient and respectful towards older adults.

Responsibilities

• Ensure residents receive appropriate and compassionate care in accordance with the Home's policies and regulatory requirements.
• Protect residents' dignity, safety, rights, independence and overall wellbeing.
• Lead and manage the Home's daily operations to ensure safe, efficient and resident-centred service delivery.
• Ensure compliance with applicable government regulations, licensing conditions, health requirements and operating standards.
• Plan staffing requirements and ensure adequate scheduling and duty coverage at all times.
• Lead the recruitment, induction, training, supervision and performance evaluation of staff.
• Prepare annual operating budgets and monitor expenditure against approved allocations.
• Develop and implement fundraising programmes involving corporations, individual donors and in-kind contributors.
• Conduct regular reviews of resident care, staff practices, records and facility standards.
• Promptly report material operational, financial, safeguarding and compliance risks to the General Committee.

Skills

Staff management

Leadership

Regulatory compliance

Budget management

English proficiency

Report writing

Education

Diploma or degree in healthcare management, nursing, social work, business administration, hospitality management or related discipline

Tools

Microsoft Office

Job description

The Home Manager is responsible for the overall management of Silver Jubilee Home, ensuring that residents receive compassionate, dignified and appropriate care within a safe, well-managed and financially responsible environment. The Manager will lead daily operations, staff management, regulatory compliance, financial administration, fundraising and community engagement. The role also supports the Home's vision of creating a vibrant and inclusive community where vulnerable and underserved older adults live actively with dignity and purpose.

Key responsibilities

Ensure residents receive appropriate and compassionate care in accordance with the Home's policies and regulatory requirements

Protect residents' dignity, safety, rights, independence and overall wellbeing

Lead and manage the Home's daily operations to ensure safe, efficient and resident-centred service delivery

Ensure compliance with applicable government regulations, licensing conditions, health requirements and operating standards

Plan staffing requirements and ensure adequate scheduling and duty coverage at all times

Lead the recruitment, induction, training, supervision and performance evaluation of staff

Prepare annual operating budgets and monitor expenditure against approved allocations

Develop and implement fundraising programmes involving corporations, individual donors and in-kind contributors

Conduct regular reviews of resident care, staff practices, records and facility standards

Promptly report material operational, financial, safeguarding and compliance risks to the General Committee

About you

Diploma or degree in healthcare management, nursing, social work, business administration, hospitality management or a related discipline

At least ten years of relevant working experience, preferably in aged care, healthcare, residential care, hospitality, or general management

At least five years of experience in a supervisory or managerial position

Experience in managing staff, budgets, operations and regulatory compliance

Proficiency in written and spoken English, including report writing

Proficiency in Bahasa Malaysia; knowledge of Mandarin or Chinese dialects would be an advantage

Competency in Microsoft Office applications

High standards of integrity, accountability and professionalism

Compassionate, patient and respectful towards older adults

Calm and decisive when handling emergencies or sensitive situations

The Penang and Province Wellesley Silver Jubilee Home for the Aged was established in 1935 to commemorate the Silver Anniversary of KING GEORGE V of England and his Consort Queen Mary.

Silver Jubilee Home for the elderly is a Non-Profit Organisation which means that the budget is obtained through donations made by the public and communities goodwill.