Hiring: AI Translator & Project Coordinator

Hong Kong Unison Limited; Kuala Lumpur; On-site; MYR 60,000 - 82,000; Full time

Job summary

Hong Kong Unison Limited is seeking AI Translator / Localization Specialists to bridge AI engineering teams and local business stakeholders in Malaysia and other markets.

You will translate and localize chatbot content, review outputs with AI engineers, and coordinate content, QA, and UAT activities across regions.

This role focuses on cultural accuracy, regulatory alignment, and delivering natural, on-brand conversations for global users.

Qualifications

• Translate and localize chatbot content with cultural accuracy
• Collaborate with AI Engineers to review outputs and improve language quality
• Maintain market-specific content repositories (FAQs, utterances, entity lists, training data)
• Coordinate sprint activities using Jira and project tracking tools
• Facilitate UAT sessions and stakeholder workshops in local language
• Perform chatbot QA testing and document issues in localized flows
• Act as cultural consultant for tone, style, and regulatory alignment
• Support validation of AI training data and conversational scripts

Responsibilities

• Translate and localize chatbot content with cultural accuracy
• Collaborate with AI Engineers to review outputs and improve language quality
• Maintain market-specific content repositories (FAQs, utterances, entity lists, training data)
• Coordinate sprint activities using Jira and project tracking tools
• Facilitate UAT sessions and stakeholder workshops in local language
• Perform chatbot QA testing and document issues in localized flows
• Act as cultural consultant for tone, style, and regulatory alignment
• Support validation of AI training data and conversational scripts

Skills

Native proficiency

Localization/coordination/BA

Jira knowledge

Content localization

AI/chatbot basics

QA/UAT testing

Documentation/PM

Cultural awareness

Tools

Jira

Job description

This is a unique opportunity to work at the intersection of AI, language, and product experience, ensuring that chatbot systems deliver accurate, natural, and culturally relevant interactions for global users.

We are hiring AI Translator / Localization Specialists for multiple markets to act as the key bridge between AI engineering teams and local business stakeholders.

This role combines language expertise, project coordination, and AI chatbot quality assurance to ensure a seamless and culturally accurate user experience across regions.

Requirements

• Translate and localize chatbot content (responses, UI labels, onboarding, help text) with cultural accuracy
• Collaborate with AI Engineers to review chatbot outputs and improve local language quality
• Maintain market-specific content repositories (FAQs, utterances, entity lists, training data)
• Coordinate sprint activities using Jira and project tracking tools
• Facilitate UAT sessions and stakeholder workshops in local language
• Perform chatbot QA testing and document issues in localized flows
• Act as cultural consultant for communication style, tone, and regulatory alignment
• Support validation of AI training data and conversational scripts

Required Skills

• Native proficiency in one of the target market languages + fluent English
• Experience in localization, project coordination, or business analysis (3+ years preferred)
• Strong understanding of Jira and project tracking tools
• Experience in content localization (not just translation)
• Basic understanding of AI / chatbot systems
• Experience in QA or UAT testing
• Strong documentation and stakeholder management skills
• Excellent attention to detail and cultural awareness

Nice to Have

• Experience with chatbot / conversational UX projects
• Exposure to AI-driven products or digital transformation programs
• Experience working with global or cross-functional teams