Head, UED

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur is seeking a senior UX Lead to steer interaction design across our product suite, shaping information architecture and usability. You will lead a team, conduct user research, analyze funnels, and collaborate with product, development, and marketing to drive growth through design excellence.

This role requires 6–8 years of experience, a design background, and strong communication skills.

Qualifications

• Bachelor's Degree or equivalent in Art/Design/Creative Multimedia.
• 6-8 years of interaction design with at least 2 years in a leadership role.
• Strong communication skills to collaborate across teams and management.

Responsibilities

• Oversee interaction design and guidelines across all products.
• Plan and conduct user research and trend analysis to improve growth.
• Lead multiple projects, manage risks, and coordinate with cross-functional teams.
• Build and mentor a data-driven design team focused on funnel analysis.
• Drive mobile UX improvements and stay current with industry trends.
• Foster collaboration with management, development, and marketing.
• Identify innovative design strategies to grow product engagement.

Skills

Leadership experience

Interaction design

Communication skills

Education

Bachelor's Degree or equivalent in Art/Design/Creative Multimedia

Tools

Figma

Adobe Creative Suite

Sketch

Balsamiq

Zeplin

JIRA

Confluence

Job description

# Head, *UED*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* 1. Leadership & Strategy: Oversee interaction design and design guidelines across all products. Lead interaction reviews, enhance product information architecture, and drive usability improvements.* 2. Research & Data Analysis: Plan and execute comprehensive user research and trend analysis. Utilize data to understand design performance and impact, and quickly iterate and enhance designs based on insights to drive growth. Focus on funnel analysis and user engagement strategies to optimize product performance.* 3. Project Management: Deeply understand business needs. Effectively manage multiple projects, anticipate risks, and collaborate with business, product, and development teams to achieve strategic goals.* 4. Team Development: Build and grow a data-driven design team skilled in funnel analysis and user engagement strategies. Mentor team members, optimize processes, and enhance team performance and impact.* 5. Design Oversight: Lead UX design for mobile products, focusing on user research, product structure, and interface improvements. Stay current with industry trends to continually refine design processes.* 6. Collaboration & Communication: Coordinate with management, development, and marketing teams to align design efforts with business objectives. Facilitate smooth collaboration between design and other operational teams.* 7. Innovation & Growth: Monitor market trends and user needs to keep designs competitive and drive product growth. Leverage product data and user feedback to propose and implement design enhancements.* KEY RESULTS AREA* 1. Design Quality & Impact: Achieve measurable improvements in product usability and user satisfaction. Demonstrate a clear link between design changes and enhanced product performance through data-driven analysis.* 2. Team Performance: Develop a high-performing, data-driven design team with expertise in funnel analysis and user engagement. Achieve key team metrics such as project delivery times, quality of design output, team budget control and team satisfaction.* 3. Project Success: Ensure successful delivery of projects within scope, time, and budget. Maintain alignment with strategic business objectives and effectively manage risks.* 4. Innovation & Growth: Drive significant product growth through innovative design solutions. Successfully implement new design strategies based on market trends and user feedback.#### Requirements* Qualification:* Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Art/Design/Creative Multimedia or equivalent.* Experiences:* Experience: 6-8 years of interaction design experience, with at least 2 years in a leadership role. Proven ability to lead design teams and develop growth-driven strategies. Strong communication skills, both verbal and written, to effectively convey ideas and collaborate across teams and management.* Design Skills : Strong proficiency with UX Related Tools such as Figma, Adobe Creative Suite, Sketch, Balsamiq, Zeplin and related development tools such as JIRA & Confluence. Background in interaction design, psychology, or related fields is preferred.* Research Skills: Strong capabilities in user research and data analysis. Expertise in understanding the performance and impact of design, with a focus on rapidly iterating and improving designs. Experience in funnel analysis and user engagement strategies.* Personal Traits: Passionate about design, with a focus on data-driven growth and innovation. Strong problem-solving, planning, and execution skills. Ability to handle high-pressure situations and maintain high design standards. Willingness to go the extra mile.* Additional: Experience with large-scale projects, cross-platform design, and e-commerce platforms is advantageous.