Head Operations Strategy and Management

prudential; Kuala Lumpur; On-site; MYR 350,000 - 650,000; Full time

Job summary

Prudential Malaysia is seeking a Director to align strategic initiatives with business objectives and ensure governance across divisions such as Customer, Finance, and Risk Management.

You will collaborate with regional offices to drive operational resilience, implement enterprise-wide standards, and lead cross-functional teams to deliver data-driven insights.

The role requires strong planning, project management, and the ability to adapt to market changes while safeguarding regulatory compliance.

Job description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role plays a crucial position in ensuring that the company's strategic initiatives and operational processes are aligned with the overall business objectives. This role works closely with other divisions, including Customer, Finance, and Risk Management, to ensure that strategic plans and operational support functions are integrated across the organization. The director collaborates with regional offices and other LBUs to ensure that best practices and governance standards are consistently applied, fostering a unified approach to operations and strategy. In the context of the business environment, this role is pivotal in driving operational resilience and governance at the local level, ensuring alignment with enterprise-wide standards and regulatory requirements. The director's efforts in strategic planning, project management, and operational support contribute to the company's ability to adapt to market changes, optimize processes, and achieve growth objectives. By providing data-driven insights and leading cross-functional teams, the director ensures that the organization remains competitive and efficient in a dynamic business landscape.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.