Head of Quality Assurance - Electronics Manufacturing

Howdy Master Sdn Bhd; Kulai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Howdy Master Sdn Bhd in Kulai, Johor is seeking a Quality Assurance leader to oversee QA across the manufacturing process. Establish standards, monitor incoming, in-process and outgoing quality, and ensure ISO 9001 compliance.

You will drive root cause analysis, lead audits, and manage continuous improvement with cross-functional teams to reduce defects and enhance customer satisfaction. You will mentor QA engineers and inspectors and report to senior management. Fluent Chinese is required.

Qualifications

• Degree in Engineering, Quality Management or a related discipline.
• Experience in quality management within EMS/electronics manufacturing.

Responsibilities

• Lead customer complaint investigations and corrective actions (CAPA).
• Manage internal, customer, supplier, and external audits.
• Monitor quality KPIs: defects, complaints, yield, cost of quality.
• Collaborate with Production, Engineering, Supplier Quality and Customer Service to resolve issues.
• Lead continuous improvement projects to reduce defects and improve satisfaction.
• Develop QA team members (engineers, supervisors, inspectors).

Skills

Quality management

Leadership

Root cause analysis

Customer communication

Audits

Continuous improvement

Statistical methods

Education

Engineering degree

Quality management degree

Tools

Quality management systems

Job description

Howdy Master Sdn Bhd in Kulai, Johor is seeking a Quality Assurance leader to oversee QA across the manufacturing process. Establish standards, monitor incoming, in-process and outgoing quality, and ensure ISO 9001 compliance.

You will drive root cause analysis, lead audits, and manage continuous improvement with cross-functional teams to reduce defects and enhance customer satisfaction. You will mentor QA engineers and inspectors and report to senior management. Fluent Chinese is required.