Head of Quality Assurance

Malaysian Institute of Art; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Malaysian Institute of Art seeks a dedicated Quality Assurance/Administration Manager to oversee the daily operations of the QA Department, and to conduct internal audits. The role involves ensuring academic and non-academic quality across all processes of the Institute.

The ideal candidate will develop continuous improvement, draft QA guidelines, and coordinate with MIA, MQA and MOHE, plus other authorities; strong documentation and liaison skills are essential.

Qualifications

• Bachelor's degree required in QA/Administration/Management.
• At least 3 years in QA/administration, preferably in education.
• Excellent organisational, communication and networking skills.
• Proficient in English and Bahasa Malaysia, written and spoken.

Responsabilités

• Daily administration of the Quality Assurance Department.
• Handle administration of QA operations and internal audits.
• Oversee assurance of academic and non-academic quality and standards.
• Develop continuous improvement across all institute activities.
• Develop guidelines and systems for QA policies and procedures (MIA, MQA, MOHE).
• Liaise with MQA, MOHE and other authorities.
• Coordinate licensing, accreditation, MyQuest, and ISO matters.
• Documentation of curricula and syllabuses; file government documents.
• Contact government bodies, arrange appointments and receptions.
• Attend meetings, seminars and conferences; take minutes as assigned.
• Perform other duties assigned by CEO or Board.

Connaissances

Organisational skills

Communication skills

Networking

Bilingual - English & Malay

Formation

Bachelor's Degree in QA / Administration / Management

Description du poste

Daily administration of the Quality Assurance Department.

To handle the administration of the operation of Quality Assurance and internal audit of the Institute.

To oversee the assurance of academic and non-academic quality and standards of all the process of the activities for the institute.

To develop the continuous improvement of all the activities for the institute in ensuring the problems are prevented and resolved effectively.

To develop the guidelines and system adhering to QA, review and ensure proper implementation of QA policies and procedures in adhering to the MIA, MQA, MOHE and other practices.

Liaising with MQA and MOHE and other relevant authorities.

Developing viable networking with relevant bodies / organizations / stakeholders regarding quality management.

Attending meetings, seminars, conferences, etc. and any other duties assigned by the Institute from time to time.

Conduct internal audit and resolve findings throughout the organization.

Taking minutes of meeting and discussions as may be assigned by the Institute from time to time.

Any other general administrative and secretarial duties as assigned from time to time by the Chief Executive Officer or the Board of Directors of the Institute.

Coordinate with Ministry of Education (MOHE-JPT) and Malaysian Qualification Agency (MQA) in licensing, accreditation matters and MyQuest as well as ISO.

Documentation relating to curriculum and syllabuses. All government documents to be compiled, submitted and filed inclusive of e-filing.

Making contact with relevant government bodies or agencies, arrange appointments and reception of visitors.

Any other duties assigned by the Institute from time to time.

Requirements:

Candidates must possess at least a Bachelor's Degree in Quality Assurance / Administration / Management or equivalent.

At least 3 years of working experience, preference will be given to candidates with experience in education industry.

Excellent organisational, communication and networking skills.

Good verbal and written English and Bahasa Malaysia languages skills.

Able to work in a team and requires minimum supervision.

Ability to work under pressure and with attention to detail whilst maintaining quality.

Ability to work flexibly, to plan and prioritise workload and to meet deadlines

Malaysian Institute of Art is a non-profit making private institution of higher learning. It was founded in 1967 and it is currently located in Kuala Lumpur

MIA has trained thousands of professional artists, designers and musicians for creative industries in this country. Today, the institute provides a range of 3 -year Diploma courses in the field of art, design and music with comprehensive and well designed course contents.

MIA was ranked as Berdaya Saing college by My-Quest ranking, Ministry of Higher Education.

Malaysian Institute of Art is a non-profit making private institution of higher learning. It was founded in 1967 and it is currently located in Kuala Lumpur

MIA has trained thousands of professional artists, designers and musicians for creative industries in this country. Today, the institute provides a range of 3 -year Diploma courses in the field of art, design and music with comprehensive and well designed course contents.

MIA was ranked as Berdaya Saing college by My-Quest ranking, Ministry of Higher Education.