Assistant Manager, Quality Assurance

INTI International College Subang; Subang Jaya; Presencial; MYR 67.000 - 134.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Education subsidy

Gym subsidies

Dental claims

Optical claims

Descripción de la vacante

INTI International College Subang seeks a Quality Assurance Manager to oversee QA office operations, maintain quality policies, and coordinate internal audits with the Chief Internal Auditor. The role requires experience in accreditation, QA training, and regulatory compliance within higher education.

You will lead training for faculty on quality assurance, monitor KPIs, and drive continuous improvement in academic standards. Attractive remuneration and education subsidies are provided.

Formación

• Bachelor’s Degree in any field.
• Certified Officer in Quality Assurance Tier 1.

Responsabilidades

• Maintain Quality Manual, Risk Register and SOPs; update annually.
• Plan, coordinate and manage internal audits and reviews.
• Identify and train internal auditors and Faculty Quality Officers on ISO requirements.
• Deliver training on academic quality assurance, curriculum design and learning outcomes.
• Prepare annual audit summary reports for Management Review.
• Ensure compliance and close gaps via corrective actions from audits.
• Organise Management Review and Risk Management meetings; prepare required docs.
• Liaise with SIRIM on audit matters and monitor MQA/MoHE standards.
• Support curriculum changes and QA practices; provide talks/workshops logistics.
• Perform other duties as assigned.

Conocimientos

Quality mgmt systems

ISO 9001

English proficiency

Bahasa Malaysia

Educación

Bachelor’s Degree in any field

Descripción del empleo

Responsible for the operations and administration of the QA office.

Develop, review, and maintain College’s quality policies, procedures, guidelines, and processes including quality nuances/scorecards, quality assurance departmental procedures, and other quality-related materials.

Responsible for ensuring Quality Manual, Risk Register Analysis and standard procedures are updated annually.

Plan, coordinate and manage key quality events, including annual internal audit, periodic reviews (Programme Monitoring, Programme Review, quality related activities and, provide support and guidance to auditors as and when required.

Identify internal auditors, train/retrain the auditors and Faculty Quality Officers on ISO requirements, plan for internal audit and compile internal audit reports for Management Review.

Develop and deliver training/workshop for faculty members in academic quality assurance, curriculum design and delivery, assessment methods and learning outcomes, and quality assurance and accreditation.

Interpret internal audit findings and prepare an annual summary report together with Chief Internal Auditor, which will be presented during the annual Management Review Meeting and used for continuous quality improvement.

To ensure compliance and closure of all gaps and opportunity for improvement via implementation of corrective and preventive measures from each audit.

Organise and conduct Management Review and Risk Management meeting with respective committee to review risk register and identify areas for improvement. Coordinate, compile and prepare all required documentation prior to the meetings.

Ensure all documents are updated for SIRIM audit and liaise with SIRIM on audit matters.

Stay abreast on up-to-date programme standards, best practices, and education policies from all relevant regulatory bodies and monitor adherence to government/regulatory requirements.

Conduct review of documents to ensure compliance with requirements set by the regulatory bodies, such as the Malaysian Qualifications Agency (MQA) and MoHE.

Participate in accreditation processes to ensure that all accreditation requirements, timelines, and deadlines are met.

Continuously review and improve on all matters related to academic and teaching standards so as to optimize student learning and experience. This includes setting of standards, monitoring key indicators and metrics measurement (SET, Quality KPI), curriculum development for both new and existing programs, and academic policies.

To update and maintain all quality assurance folders (SIRIM, Internal Audit, Curriculum Change, Collaborative folders with Faculties on MS Teams and do an annual review to ensure all files have been updated

Provide administrative support to academic departments regarding curriculum changes and academic quality assurance practices, including audit-related matters.

Provide facilitator and logistic support for talks/workshops/seminars for admission and counselling organised by Quality and Learning Department.

Perform other duties as assigned.

REQUIREMENTS:

Bachelor’s Degree in any field of studies

Must have at least completed Certified Officer in Quality Assurance of Higher Education Training Programme Tier 1

Knowledgeable/familiar in quality management system standards (ISO9001) and MQA regulatory standards and requirements

Minimum 3 years of working experience encompassing strategic quality assurance, accreditation, and QA training, preferably in the education industry or an equivalent setting

Excellent planning, observation, communication, interpersonal and time management skills

Proficiency in English and Bahasa Malaysia both writing and speaking

Ability to perform with minimum supervision

Successful full time candidates can expect an attractive remuneration package, including education and gym subsidies, plus dental and optical claims.

Founded in 1986, INTI International University & Colleges has grown tremendously from a classroom of 37 students to its current population of over 17,500 students across INTI’s four campuses in Malaysia, including Negeri Sembilan, Selangor, Penang, and Sabah.

Established as an institution of higher education that provides universal access to education for students from all backgrounds and emphasizing student experiences as the “essence” or “core” of education – as the name “INTI” suggests – INTI provides access to global resources, best practices, teaching methods, international faculty and learning management systems that are truly world class.

INTI’s mission is to develop graduates who are equipped with the skills to seamlessly adapt to an ever‑evolving workplace. We are committed towards ensuring our students gain the competencies needed for Industrial Revolution 4.0 (IR4.0), and to work alongside the digital transformations driving today’s global businesses.

With a strong focus on innovative teaching and learning, and collaborations with over 450 Industry Partners, INTI has laid a solid foundation for developing highly employable graduates, which is reflected in the knowledge and competencies that our students demonstrate as they pursue their passions. INTI also has the distinction of ensuring 100% internship placements for all of its students, with 99% of INTI graduates being employed within six months of graduation – as validated by BDO Malaysia.

INTI is officially ranked in the 2021 QS World University Rankings: ASIA and although new in the rankings, we have been the recipient of other QS recognitions in the past, including 5 Stars for Facilities, Inclusiveness and Employability in the 2019 QS Stars Ratings, and 5 Stars for Online Learning in the 2020 QS Stars Ratings.

Accredited by the Malaysian Ministry of Higher Education, INTI offers over 150 programmes across pre-university, undergraduate and postgraduate qualifications. INTI also offers pathways to professional and industry certifications, integrating industry-based training as part of its academic offerings.

By inspiring our students to explore their passions and discover their true potential through the right skills, tools and experiences, we continue to be a force of change in revolutionizing education. Our commitment is to transform our students into the dynamic leaders of the future – ones who will lead us in IR4.0, and beyond.

Founded in 1986, INTI International University & Colleges has grown tremendously from a classroom of 37 students to its current population of over 17,500 students across INTI’s four campuses in Malaysia, including Negeri Sembilan, Selangor, Penang, and Sabah.

Established as an institution of higher education that provides universal access to education for students from all backgrounds and emphasizing student experiences as the “essence” or “core” of education – as the name “INTI” suggests – INTI provides access to global resources, best practices, teaching methods, international faculty and learning management systems that are truly world class.

INTI’s mission is to develop graduates who are equipped with the skills to seamlessly adapt to an ever‑evolving workplace. We are committed towards ensuring our students gain the competencies needed for Industrial Revolution 4.0 (IR4.0), and to work alongside the digital transformations driving today’s global businesses.

With a strong focus on innovative teaching and learning, and collaborations with over 450 Industry Partners, INTI has laid a solid foundation for developing highly employable graduates, which is reflected in the knowledge and competencies that our students demonstrate as they pursue their passions. INTI also has the distinction of ensuring 100% internship placements for all of its students, with 99% of INTI graduates being employed within six months of graduation – as validated by BDO Malaysia.

INTI is officially ranked in the 2021 QS World University Rankings: ASIA and although new in the rankings, we have been the recipient of other QS recognitions in the past, including 5 Stars for Facilities, Inclusiveness and Employability in the 2019 QS Stars Ratings, and 5 Stars for Online Learning in the 2020 QS Stars Ratings.

Accredited by the Malaysian Ministry of Higher Education, INTI offers over 150 programmes across pre-university, undergraduate and postgraduate qualifications. INTI also offers pathways to professional and industry certifications, integrating industry-based training as part of its academic offerings.

By inspiring our students to explore their passions and discover their true potential through the right skills, tools and experiences, we continue to be a force of change in revolutionizing education. Our commitment is to transform our students into the dynamic leaders of the future – ones who will lead us in IR4.0, and beyond.

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What can I earn as a Quality Assurance Manager