Head of Project Management Office (GETB)

Great Eastern; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading insurance firm based in Kuala Lumpur is seeking a Head of Project Management Office. The successful candidate will oversee the execution of critical projects, manage cross-functional teams, and align project deliverables with business goals. Candidates should possess a Bachelor's degree in business or project management, with at least 5 years of experience in relevant roles. The position demands strong stakeholder management skills, analytical abilities, and a solutions-focused approach. Join this dynamic environment to drive impactful changes.

Qualifications

• Minimum 5 years of experience in project management roles, preferably in financial services or healthcare.
• Experience with regulatory and system implementation projects.
• Ability to manage multiple complex projects simultaneously.

Responsibilities

• Manage end-to-end execution of new product launches.
• Drive system enhancements to meet regulatory and business requirements.
• Build project management capability through coaching and advisory.

Skills

Project management methodologies

Stakeholder management

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Education

Bachelor's degree in business, project management, or information systems

Job description

Head of Project Management Office (GETB)

The Head of PMO is reporting to the Chief Marketing Officer and is responsible for overseeing and delivering business critical projects. This role will manage cross-functional teams, coordinate with key stakeholders, and ensure projects are executed effectively, on time, and in alignment with business goals.

Responsibilities

• Manage end-to-end execution and monitoring of new product launches, including system readiness, business analysis, testing coordination, training, SOP preparation, and communication.
• Manage and track post-launch Day 2 product activities, and including products legacy issues.
• Work with business analysts, testers and cross functional teams for smooth project rollouts.
• Manage project prioritization, resources allocation and risk mitigation strategies.
• Drive system enhancements to meet regulatory and business requirements.
• Manage and ensure data governance processes are implemented effectively.
• Oversee systems implementation/ enhancement initiatives and updates for MHIT/ medical repricing processes.
• Lead and support company-wide projects such as Sales CRM, LPPSA, Actuarial Prophet, e-invoicing, eWorkflow, Banca-to-Rome.
• Coordinate Group-wide project for initiatives like project horizon, great planner ensuring alignment and timely delivery.
• Report regularly to senior leadership on project status, risks and outcomes.
• Build project management capability and support business units through coaching and advisory.
• Handle ad-hoc and special projects, as assigned.

Qualifications

• Bachelor's degree in business, project management, information systems, or equivalent.
• Minimum 5 years of experience in project management roles, preferably within financial services, insurance and/or healthcare industries.
• Experienced in managing regulatory and system implementation projects.
• Strong knowledge of project management methodologies (agile or waterfall).
• Proven ability to manage multiple complex projects simultaneously.
• Strong stakeholder management and communication skills.
• Excellent problem-solving skills and analytical abilities.
• Strong attention to detail and organizational skills.
• Ability to navigate cross-functional teams and corporate structures.
• Resilient, flexible and solutions-focused approach.
• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.