Head Of Operation

Megajana; Malaysia; On-site; MYR 240,000 - 480,000; Full time

Job summary

A leading operational management company in Malaysia is seeking a Head of Operation to lead plant operations and ensure a reliable chilled water supply. The ideal candidate should possess a Bachelor's Degree in Engineering and have 8–10 years of experience in managing utility or large-scale systems. Responsibilities include developing procedures, compliance oversight, and operational efficiency improvements. This role offers the opportunity to manage multi-disciplinary technical teams in a dynamic environment.

Qualifications

• Minimum 8–10 years of experience in Operations & Maintenance of utility plants.
• Proven experience managing 24/7 operations and multi-disciplinary teams.
• Minimum 3–5 years in a managerial or leadership role.
• 3–5 years in a managerial or leadership role.
• Proven experience managing 24/7 operations, critical infrastructure, and multi-disciplinary technical teams.

Responsibilities

• Lead and manage all plant operations for reliable chilled water supply.
• Establish and improve standard operating procedures and policies.
• Ensure compliance with statutory requirements and ISO standards.
• Plan manpower, shifts, overtime, leave, training, and competency for 24/7 operations.
• Build a high-performance operations team through coaching and succession planning.
• Oversee collection, validation, and maintenance of operational data and KPIs.
• Review monthly operational and performance reports to management.
• Manage electrical peak demand, loading strategy, chiller sequencing, and energy cost optimisation.
• Drive OPEX reduction initiatives without compromising safety or reliability.
• Lead plant improvement, optimisation, and digitalisation initiatives including feasibility studies.
• Provide input for CAPEX planning, asset lifecycle management, and system upgrades.
• Act as the primary operational interface with customers, regulators, and emergency teams.
• Lead incident response and root-cause analysis during plant upsets or outages.

Skills

Leadership

Operational management

Analytical skills

Technical knowledge in engineering

Education

Bachelor’s Degree in Engineering (Mechanical / Electrical / Electromechanical)

Master’s Degree in Engineering, Energy, or Management

Job description

Overview

Head of Operation

Responsibilities

• Lead and manage all plant operations, ensuring continuous, safe, and reliable chilled water supply to customers.
• Establish, implement, and continuously improve standard operating procedures, operational policies, and best practices.
• Ensure full compliance with statutory requirements, contractual obligations, ISO standards, and HSE policies.
• Plan and manage manpower deployment, shift rosters, overtime, leave, training, and competency development to support 24/7 operations.
• Build a high-performance operations team through coaching, performance management, and succession planning.
• Oversee the collection, validation, and maintenance of operational, energy, and performance data.
• Analyse plant efficiency, energy consumption, system losses, and other related KPI items, then implement corrective actions where required.
• Review, endorse, and submit monthly operational and performance reports to the management.
• Manage electrical peak demand, plant loading strategy, chiller sequencing, and system optimisation to minimise energy cost.
• Identify and drive OPEX reduction initiatives without compromising reliability or safety.
• Initiate, evaluate, and lead plant improvement, optimisation, and digitalisation initiatives, including feasibility studies and business plan case studies.
• Provide technical input for CAPEX planning, asset lifecycle management, and system upgrades.
• Act as the primary operational interface with customers, regulators, internal stakeholders, and emergency response teams.
• Lead incident response, system recovery, and root-cause analysis during plant upsets, outages, or emergencies.

Qualifications and Experience

• Minimum Bachelor’s Degree in Engineering (Mechanical / Electrical / Electromechanical engineering or equivalent)
• Master’s Degree in Engineering, Energy, or Management is an added advantage.
• Minimum 8–10 years of experience in Operations & Maintenance of utility plants, district cooling systems, power plants, or large-scale M&E systems.
• Minimum 3–5 years in a managerial or leadership role.
• Proven experience managing 24/7 operations, critical infrastructure, and multi-disciplinary technical teams.

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