HEAD OF INFORMATION TECHNOLOGY (IT) - GENERAL INSURANCE

Progressive Insurance Bhd; Kuala Lumpur; On-site; MYR 420,000 - 840,000; Full time

Benefits offered by this job

Competitive senior‑management package

Bonus / incentive

Medical and insurance coverage

Leadership and professional devt

Support for IT / cybersecurity certs

Exposure to senior management and core

Lead technology transformation efforts

Career progression and succession

Collaborative working environment

Job summary

Progressive Insurance Bhd is seeking a seasoned Head of Information Technology to shape the group’s technology strategy, oversee IT operations, cybersecurity and digital transformation. You will translate business priorities into practical technology plans, modernise core systems, and build a high-performing IT team delivering resilient solutions across underwriting, claims and finance.

Join a senior leadership role that partners with executives to drive growth, efficiency and risk management

Qualifications

• Bachelor's degree in IT, CS, Engineering, or related discipline.
• 10–15 years of relevant IT leadership experience, preferably in insurance or financial services.
• Strong understanding of general insurance operations, core system architecture, and regulatory technology requirements.
• Demonstrated track record in managing large-scale IT projects, digital transformation efforts, and cross‑functional teams.

Responsibilities

• Shape IT Strategy Around Business Growth.
• Modernise Core Insurance Technology.
• Ensure Reliable, Secure & Resilient IT Operations.
• Strengthen Cybersecurity, Technology Risk & Governance.
• Lead Technology Transformation & Strategic Partnerships.
• Build a High-Performing Technology Organisation.

Skills

IT leadership

Strategic planning

Cybersecurity

Program/project management

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline

Tools

Job description

HEAD OF INFORMATION TECHNOLOGY (IT) - GENERAL INSURANCE

We are looking for an experienced Head of Information Technology to lead the organisation's technology strategy, IT operations, cybersecurity and digital transformation agenda.

This is a senior leadership opportunity for a technology professional who can translate business priorities into practical technology strategies, modernise core insurance systems, strengthen technology resilience and lead a high‑performing IT function.

JOB RESPONSIBILITIES

Shape IT Strategy Around Business Growth

• Develop and execute the IT strategy and technology roadmap in line with Progressive Insurance Bhd's business priorities and transformation agenda.

Modernise Core Insurance Technology

• Lead the enhancement and modernisation of core insurance systems supporting underwriting, policy administration, claims, finance and other critical business processes.

Ensure Reliable, Secure & Resilient IT Operations

• Oversee IT infrastructure, applications, networks, cloud environments and end‑user technology to maintain reliable business operations.

Strengthen Cybersecurity, Technology Risk & Governance

• Establish and maintain a strong technology risk, cybersecurity and governance framework aligned with applicable BNM requirements and internal risk appetite.

Lead Technology Transformation & Strategic Partnerships

• Lead major technology projects and transformation initiatives from strategy through implementation and adoption.

Build a High-Performing Technology Organisation

Lead, coach and develop the IT team across technology operations, applications, infrastructure, cybersecurity and delivery

QUALIFICATIONS & EXPERIENCE

Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline

Minimum 10–15 years of relevant IT leadership experience, preferably in insurance or financial services

Strong understanding of general insurance operations, core system architecture, and regulatory technology requirements

Demonstrated track record in managing large-scale IT projects, digital transformation efforts, and cross‑functional teams

Why Join Progressive Insurance Bhd?

• Lead Technology at Business Level

This is more than an IT operations role. You will have the opportunity to influence how technology supports business growth, customer experience, operational efficiency and risk management across a general insurance organisation.

• Shape the Future of Insurance Technology

Lead initiatives involving core-system modernisation, automation, cloud, data and digital transformation and help build a more agile technology environment.

• Make an Impact Across the Business

Work closely with senior stakeholders across Underwriting, Claims, Finance, Operations and other business functions, giving you broad exposure to the insurance value chain.

• Own Technology Resilience & Security

Play a critical leadership role in strengthening the organisation's cybersecurity, technology risk, business continuity and operational resilience.

• Develop & Lead a Technology Team

Build technology capability, develop future leaders and create a high-performing IT culture focused on service excellence and continuous improvement.

Samples of Benefits & Employee Value Proposition

• Competitive senior‑management remuneration package
• Performance-based bonus / incentive
• Medical and insurance coverage
• Leadership and professional development opportunities
• Support for relevant IT / cybersecurity certifications
• Exposure to senior management and strategic business initiatives
• Opportunity to lead major technology transformation programmes
• Career progression and succession opportunities
• Collaborative working environment

Progressive Insurance Bhd was incorporated on June 8, 1974 and was initially knowns as Sri Bumi Insurance Sdn Bhd. On 7 December 1975, the name Sri Bumi Insurance Sdn Bhd was changed to Progressive Insurance Sdn Bhd. On May 30,1997 the company was converted into a Public Company and the name was changed to Progressive Insurance Bhd.

The company's financial equity was significantly strengthened as well - first with Permodalan Bumiputra Sabah Berhad, a state-owned company, becoming a major shareholder in 1987 and then later with the Sabah State Government, in 1988 - 1989, becoming the controlling shareholder of the company.

Progressive Insurance today is a stable and financially-sound entity. The 96% stake that the Sabah State Government and Permodalan Bumiputra Sabah Berhad jointly have in the company, plus its own steady growth over the years have helped realize this.

With a total paid‑up capital of RM100 million and a dynamic team of people behind it, Progressive Insurance stands ready to take full advantage of the growing potential of the vibrant Malaysian insurance industry.

Progressive Insurance Bhd was incorporated on June 8, 1974 and was initially knowns as Sri Bumi Insurance Sdn Bhd. On 7 December 1975, the name Sri Bumi Insurance Sdn Bhd was changed to Progressive Insurance Sdn Bhd. On May 30,1997 the company was converted into a Public Company and the name was changed to Progressive Insurance Bhd.

The company's financial equity was significantly strengthened as well - first with Permodalan Bumiputra Sabah Berhad, a state‑owned company, becoming a major shareholder in 1987 and then later with the Sabah State Government, in 1988 - 1989, becoming the controlling shareholder of the company.

Progressive Insurance today is a stable and financially-sound entity. The 96% stake that the Sabah State Government and Permodalan Bumiputra Sabah Berhad jointly have in the company, plus its own steady growth over the years have helped realize this.

With a total paid‑up capital of RM100 million and a dynamic team of people behind it, Progressive Insurance stands ready to take full advantage of the growing potential of the vibrant Malaysian insurance industry.

Progressive Insurance Bhd was incorporated on June 8, 1974 and was initially knowns as Sri Bumi Insurance Sdn Bhd. On 7 December 1975, the name Sri Bumi Insurance Sdn Bhd was changed to Progressive Insurance Sdn Bhd. On May 30,1997 the company was converted into a Public Company and the name was changed to Progressive Insurance Bhd.

The company's financial equity was significantly strengthened as well - first with Permodalan Bumiputra Sabah Berhad, a state‑owned company, becoming a major shareholder in 1987 and then later with the Sabah State Government, in 1988 - 1989, becoming the controlling shareholder of the company.

Progressive Insurance today is a stable and financially‑sound entity. The 96% stake that the Sabah State Government and Permodalan Bumiputra Sabah Berhad jointly have in the company, plus its own steady growth over the years have helped realize this.

With a total paid‑up capital of RM100 million and a dynamic team of people behind it, Progressive Insurance stands ready to take full advantage of the growing potential of the vibrant Malaysian insurance industry.