Head of E-commerce Operations

Reolink; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Reolink is seeking an e-commerce operations specialist to manage Amazon, Lazada, and Shopee storefronts, uploading products, editing descriptions, and executing global marketing plans. You will optimize listings, drive traffic, and enhance conversion across international sites.

The role requires 2+ years in cross-border B2C e-commerce, strong policy knowledge, and ability to safeguard company interests while expanding market reach. Knowledge of English descriptions is essential.

Qualifications

• Bachelor’s degree or higher.
• 2+ years Amazon Lazada and Shopee sales experience.
• Thorough understanding of Amazon Lazada and Shopee policies; ability to resolve disputes and safeguard company interests.
• Expertise in cross-border e-commerce B2C operations; skilled in driving traffic within Amazon, with strong market acumen and marketing strategy capabilities.

Responsibilities

• Manage and maintain Amazon Lazada and Shopee storefronts.
• Upload products, edit English descriptions/categorizations, develop marketing plans, and publish products across global sites.
• Optimize Amazon stores and product listings; utilize marketing tools and sales techniques to enhance exposure and increase conversion rates.
• Process customer orders, track order progress, and ensure timely fulfillment.
• Analyze sales data regularly; adjust strategies and propose optimizations based on performance metrics.
• Maintain store policies and guidelines to uphold positive ratings and reputation.

Skills

Amazon Lazada Shopee

Product uploads

Marketing strategy

Cross-border e-commerce

Education

Bachelor's degree

Tools

Marketing tools

Job description

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Qualifications:

1.Bachelor’s degree or higher.

2.Minimum 2 year of Amazon Lazada and Shopee sales experience; proficient in product upload rules, transaction workflows, and sales expansion tactics.

3.Thorough understanding of Amazon Lazada and Shopee policies; ability to resolve disputes and safeguard company interests.

4.Expertise in cross-border e-commerce B2C operations; skilled in driving traffic within Amazon, with strong market acumen and marketing strategy capabilities.

Job Responsibilities:

1.Responsible for managing and maintaining Amazon Lazada and Shopee storefronts.

2.Upload products, edit English descriptions/categorizations, develop marketing plans, and publish products across global sites.

3.Optimize Amazon stores and product listings; utilize marketing tools and sales techniques to enhance exposure and increase conversion rates.

4.Process customer orders, track order progress, and ensure timely fulfillment.

5.Analyze sales data regularly; adjust strategies and propose optimizations based on performance metrics.

6.Maintain store policies and guidelines to uphold positive ratings and reputation.

During the recruitment process, we collect and process personal data to assess your suitability for employment. This may include your name, phone number, email address, CV/resume, educational background, work experience, interview records, assessment results, references, and, where permitted by law, information obtained through background checks.

We collect most of this information directly from you through your application, interviews, assessments, correspondence, and recruitment platforms. We may also obtain relevant information from referees, recruitment agencies, background screening providers, or other lawful sources.
We implement appropriate technical and organisational security measures to protect your personal data. We retain candidate personal data only for as long as necessary for the recruitment process, applicable legal requirements, dispute resolution, and recordkeeping obligations. Thereafter, your data will be securely deleted or anonymized.