Head of Clinical Quality & Innovation

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 200,000 - 300,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia seeks a senior leader to design and govern safe, high-quality, scalable care models across the Group ACC network. You will provide clinical governance, patient safety, accreditation, credentialing, and consultant affairs oversight, aligning with Group Clinical & Governance.

You will lead development of clinical service models, pathways, and outcome measures, drive risk management and continuous improvement, and partner with operational teams to ensure readiness,

Qualifications

• Bachelor’s degree in Medicine, Nursing, Allied Health, Healthcare Quality, Clinical Governance or a related healthcare discipline.
• Postgraduate qualification or recognised quality/patient safety certification is advantageous.
• Typically 8 years or more of relevant healthcare experience, including clinical governance, quality, patient safety, accreditation, clinical operations or medical affairs.
• Experience supporting ambulatory, outpatient, day-surgery or multi-site healthcare services is preferred.

Responsibilities

• Lead the design and governance of clinical governance framework across ACC formats and operating centres.
• Provide leadership on patient safety, clinical quality, risk management and continuous improvement.
• Monitor clinical quality, safety and outcome indicators with accountability for corrective actions across the ACC network.
• Oversee regulatory compliance, accreditation and licensing readiness for ACCs.
• Lead medical and consultant affairs including credentialing, privileging and scope-of-practice governance.
• Develop and standardise clinical service models, pathways and outcome measures across formats.
• Drive clinical innovation and care-model improvements, including digitally enabled pathways.
• Provide clinical leadership for new ACC development and operational readiness.

Skills

Clinical governance

Patient safety

Quality improvement

Risk management

Cross-functional collaboration

Education

Bachelor’s degree in Medicine/Nursing/Allied Health/Healthcare Quality/Clinical Governance or related

Postgraduate qualification or quality/patient safety certification

Job description

KPJ Healthcare Berhad in Malaysia seeks a senior leader to design and govern safe, high-quality, scalable care models across the Group ACC network. You will provide clinical governance, patient safety, accreditation, credentialing, and consultant affairs oversight, aligning with Group Clinical & Governance.

You will lead development of clinical service models, pathways, and outcome measures, drive risk management and continuous improvement, and partner with operational teams to ensure readiness,