Head of Agency Development (Muar Branch)

Public Mutual Berhad; Muar; On-site; MYR 89,000 - 134,000; Full time

Job summary

Public Mutual Berhad in Malaysia is seeking a branch leadership professional to oversee daily operations, coach staff, and drive agency development through sales, recruitment, and business growth. The role demands strong customer focus and the ability to organize training initiatives.

The successful candidate will implement training sessions, lead branch activities, and deliver on set targets while maintaining excellent customer relationships. A degree and industry experience are required.

Qualifications

• Degree in any discipline.
• Minimum 6 years working experience in banking/insurance/unit trust industry
• Strong interpersonal and communication abilities.
• Ability to plan, organize and execute branch activities.
• Proven supervisory and leadership capabilities.

Responsibilities

• Oversee daily branch operations, supervise and coach branch staff.
• Organize agency development activities – sales, recruitment and business development.
• Conduct training courses, presentations, talks.
• Achieve branch goals and maintain positive customer relationships.

Skills

Interpersonal skills

Communication

Presentation skills

Leadership

Supervisory skills

Education

Degree in any discipline

Job description

Job Responsibilities:

• To oversee daily branch operations, supervise and coach branch staff
• To actively organize and involve in agency development activities – sales, recruitment and business development
• To conduct training courses/presentations/talks
• To achieve goals set for branch and deliver positive customer relationship

Job Requirements:

• Degree in any discipline
• Minimum 6 years working experience in banking/insurance/unit trust industry
• Service oriented, pleasant disposition with good interpersonal, communication and presentation skills
• Able to plan, organize and execute branch activities
• Good supervisory and leadership skills