HEAD, EXAMINATION DEPARTMENT

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia seeks a Senior Examination Manager to lead the Examination Department, overseeing planning, execution, and reporting of assessments. You will supervise staff, ensure regulatory compliance, and coordinate with academic units to uphold integrity.

Requirements include a Bachelor’s in Education or Administration, 5+ years in examination management, and proficiency in Microsoft Office and examination systems; a Master’s degree is a plus.

Qualifications

• Bachelor degree in Education, Administration or a related field.
• Master’s degree qualification is an added advantage.
• Minimum 5 years of experience in academic or examination management.
• Excellent understanding of examination regulations and policies.
• Proficient in Microsoft Office and academic management systems.

Responsibilities

• Lead and manage the overall operations of the Examination Department.
• Supervise examination staff and provide guidance on roles and responsibilities.
• Ensure compliance with institutional and regulatory requirements.
• Oversee preparation and approval of examination schedules and timetables.
• Coordinate with academic departments for paper setting and moderation.
• Ensure timely and secure printing, storage, and distribution of exam papers.
• Ensure proper logistics for exam venues and invigilation arrangements.
• Address examination irregularities or misconduct cases.
• Monitor examination proceedings to uphold academic integrity.
• Review and validate examination results before official release.
• Lead the preparation of reports and documentation for the Examination Board.
• Formulate and update examination policies and procedures.
• Conduct periodic audits to evaluate examination processes.
• Liaise with academic departments, faculty, and administrative units.
• Handle examination-related queries from students and staff.
• Provide support during audits, inspections, and academic reviews.

Skills

Leadership

Analytical thinking

Decision making

Problem solving

Communication

Education

Bachelor's degree in Education/Administration

Master's degree

Tools

Microsoft Office

Academic management systems

Job description

• Lead and manage the overall operations of the Examination Department.
• Supervise examination staff and provide guidance on roles and responsibilities.
• Ensure compliance with institutional and regulatory requirements.

Examination Planning and Execution:

• Oversee the preparation and approval of examination schedules and timetables.
• Coordinate with academic departments for paper setting and moderation.
• Ensure timely and secure printing, storage, and distribution of exam papers.

Examination Conduct and Monitoring:

• Ensure proper logistics for exam venues and invigilation arrangements.
• Address and resolve any examination irregularities or misconduct cases.
• Monitor examination proceedings to uphold academic integrity.

Result Management and Reporting:

• Review and validate examination results before official release.
• Ensure accurate result processing and address discrepancies as needed.
• Lead the preparation of reports and documentation for the Examination Board.

Policy Development and Compliance:

• Formulate and update examination policies and procedures.
• Ensure alignment with accreditation and quality assurance standards.
• Conduct periodic audits to evaluate examination processes.

Stakeholder Communication and Support:

• Liaise with academic departments, faculty, and administrative units.
• Handle examination-related queries from students and staff.
• Provide support during audits, inspections, and academic reviews.

Job Requirement:

Education:

• Bachelor degree in Education, Administration, or a related field.
• Master’ degree qualification is an added advantage.

Knowledge and Experiences:

• Minimum 5 years of experience in academic or examination management. Proven leadership in managing academic or administrative units.
• Excellent understanding of examination regulations and academic policies.
• Strong analytical, decision-making, and problem-solving abilities.
• Proficient in Microsoft Office and academic management systems.
• High integrity, confidentiality, and professionalism.

Technical skills required

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with student information or examination management systems
• High attention to detail and accuracy in record-keeping.
• Ability to maintain confidentiality of examination documents and data.

Personal attributes

• Leadership-Oriented – Capable of guiding and inspiring a team with strategic direction.
• Integrity and Ethics – Maintains confidentiality and upholds academic honesty.
• Detail-Oriented – Ensures accuracy and thoroughness in all examination processes.
• Decisive and Accountable – Makes informed decisions and takes ownership of outcomes.
• Analytical Thinker – Applies logic and critical thinking to resolve complex issues.
• Calm Under Pressure – Maintains composure and control in high-stakes situations.
• Professional Demeanor – Demonstrates tact, diplomacy, and respect in all interactions.
• Strong Communication Skills – Clearly articulates policies and procedures to various stakeholders.
• Collaborative – Works effectively with internal departments and external bodies.
• Adaptable – Responds flexibly to changes in policy, technology, or academic requirements

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

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