Head Bartender

Kimpton; Malaysia; On-site; MYR 56,000 - 78,000; Full time

Job summary

Kimpton in Malaysia seeks a hotel beverage professional to manage beverage costs, inventories, and service quality across restaurant and poolside operations. You will work with stewards and engineers to ensure equipment maintenance, cleanliness, and par stock levels while delivering guests an exceptional beverage experience.

Knowledge of cocktails, glassware, and presentation is essential, as is ability to respond to guest needs, maintain standards, and support POS operations.

Qualifications

• Experience in hotel beverage operations preferred.
• Knowledge of beverage products, cocktails, glassware and presentation.

Responsibilities

• Maintain beverage costs at levels established by the restaurant and department.
• Interact closely with stewards and engineers for proper cleanliness and maintenance of all operating equipment and beverage related machinery.
• Maintain par stocks and inventory of beverage supplies and bar equipment.
• Provide counter service to guests following established quality standards.
• Assist in serving beverage orders at restaurant and poolside.
• Ensure guest satisfaction by addressing needs and complaints within authority.
• Ensure cleanliness and organization of bar counters and work areas; uphold high uniform and personal grooming standards.
• Operate POS and ensure cash is balanced at shift end; support promotions and cocktails creatively.
• Comply with HACCP standards and resort/department policies; participate in daily briefing and training.
• Know Forbes Travel Guide Standards for restaurant & bars and strive to meet them as a minimum.

Job description

• To maintain beverage costs at levels established by the restaurant and department.
• To work and complete assigned tasks with optimum efficiency with colleagues.
• Interact closely with stewards and engineers for proper cleanliness and maintenance of all operating equipment and beverage related machineries for optimum performance.
• Maintain adequate supply of operating supplies and equipment and familiarize with operating procedures of machineries
• Must be familiarized with all resort policies and procedures in reference to training, safety and security.
• Must have full knowledge of beverages and cocktails in the bar and maintain the par stocks.
• Provide counter service to all guests in accordancetoestablished standards of quality.
• Assist to serve beverage order at restaurant and poolside.
• Always be attentive to guest needs and complaints and take necessary action to ensure guests’ satisfaction within the parameters of the authority of the position.
• Report for duty on time, neatly groomed and in a clean and proper uniform. Do not consume any alcohol while on duty.
• Be familiarized with all beverage categories and preparations with correct usage of glassware and presentations.
• Fully responsible for the inventory management including beverage & bar equipment inventory.
• Track & follow near-expiry date items & slow-moving items with leader to have proper remedy based on restaurant operation.
• Always priority for short shelf-life beverage items and fresh items to avoid wastage.
• Ensure that all operating equipment and supplies are spotlessly clean and maintained.
• Use proper procedures before, during and after serving of beverage to guests in accordance torequired standards.
• Participate with positive approach towards training and daily briefing.
• Ensure proper usage of operating supplies and equipment to reduce misuse and breakage.
• Ensure the keeping of bar counters clean and organized as to standards.
• Realize the importance of team spirit to ensure that fellow staffs are pursuing a unified standard of service.
• Ensure that beverage sales are properly processed through the Point of Sales register and cash is accounted for and balanced before the close of shifts.
• Participate in-group session to ensure creativities in the making of cocktails, mixed drinks and promotional drinks are achieved at optimum level.
• Must be familiar with beer and post mix reticulation process.
• Ensure that all beverage stocks are replenished prior to opening.
• Familiarized with ice machine procedures, glassware racking and glass washer procedures.
• Must be knowledgeable with the snacks service to better serve guests as needed.
• Participate with positive approach towards daily briefing and training.
• Read the communication file and notice board daily.
• Take over and hand over duties properly.
• Maintain high standards of cleanliness, appearance, and a sense of pride in uniform and restaurant’s team.

Demonstrate understanding of and adherence to the resort and department’s regulationsoutlined in the employee handbook and operations manual.

Take lead in tailoring on the guest drinks, aiming to make each visit to our outlet asmemorable and unique as possible. You acknowledge guests and remember drinkspreferences; as well as their names and preferred seating.

You have extensive knowledge about activities in InterContinental and the rest of Ha LongBay, allowing you to give guests recommendationsin order tooptimize overall guestexperience.

You are responsible for meeting the HACCP standards and actively check cleanliness in bothfront and back of the house, to make sure standards are adhered.

Always live up to the standards set by the InterContinental brand, by assuring you know thestandard operating procedures and making sure that they are respected by the team.

You know the Forbes Travel Guide Standards for restaurants & bars, while ensuring that theteam delivers these standards as the minimum when serving guests.

Pay attention to small details, which visually expresses in a spotlessly clean workspace,outstanding services and a well-groomed team.

Job Info

• Job Identification 166914
• Job Category Hotel-Food and Beverage
• Posting Date 08/10/2026, 06:49 AM
• Job Schedule Full time